I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 3 mos
Industry Experience
42 yrs, 3 mos
510 Reviews
Write a Review510 Reviews of Doug MacAdam
September 11, 2022
My family and I have been driving Volvos for nearly 40 years. We purchase Volvos for their safety features and durability (we keep the cars for the long haul). The staff has always been courteous, kno years. We purchase Volvos for their safety features and durability (we keep the cars for the long haul). The staff has always been courteous, knowledgeable, and helpful. Doug MacAdam has helped us prioritize the service needs of our older Volvos. Doug manages the little things like a light bulb or battery replacement to a major service with patience and humor. Stacey Hopson was was also very helpful and generous with his time as we explored purchasing another Volvo. As always, thank you. (Please do not use my name.) More
Other Employees Tagged: Stacey Hopson
September 10, 2022
What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More
Other Employees Tagged: David (technician)
September 10, 2022
Doug was extremely professional and helpful. It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficie It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficient. I will be returning thanks to this wonderful experience More
August 12, 2022
Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. around! Very responsive and extraordinary deep knowledge of cars. More
Other Employees Tagged: Tom Coward, Tina Dewald
August 11, 2022
Always an easy and efficient experience working with Doug and Scott. Super knowledgeable and extremely professional! and Scott. Super knowledgeable and extremely professional! More
Other Employees Tagged: Scott Jackson , Mike Mitchko
August 05, 2022
Excellent service politeness car returned clean Very helpful with set up I highly recommend Doug helpful with set up I highly recommend Doug More
Other Employees Tagged: Tom Coward
August 04, 2022
Service is great as always. Sue is very good and very efficient. I have no problems Sue is very good and very efficient. I have no problems More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez
August 03, 2022
I have been a member of the Smythe Volvo family since 2003. They never cease to impress. Sue’s Grace and customer service attitude are so welcoming. I look forward to my next visit. 2003. They never cease to impress. Sue’s Grace and customer service attitude are so welcoming. I look forward to my next visit. More
Other Employees Tagged: Tom Coward, Tina Dewald , Sue Shakil

