Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 18

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

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533 Reviews of Doug MacAdam

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 26, 2023

Dealership Rating
Employee Rating

The team at Smythe Volvo is honest responsive and courteous. We just purchased out eight car in 20 years. Will neverngo anywhere else. More

by timothybarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Larry Pius , Max Bassi, Francine O'Donnell, Hugo Santo

Aug 08, 2023

Smythe Volvo Cars responded

Wow! Your eighth car in 20 years. We are fortunate to have such awesome customers. We appreciate your business.

July 21, 2023

Dealership Rating
Employee Rating

Always professional service in all related aspects of car from buying the car to servicing More

by dkyritsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Bob Cerza, Cidalia Pinheiro , Abood Katib

Aug 08, 2023

Smythe Volvo Cars responded

This is our goal and thank you for taking the time to post this review.

July 19, 2023

Dealership Rating
Employee Rating

I recently had to make an unanticipated trip to Smythe because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minu More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Aug 08, 2023

Smythe Volvo Cars responded

What a great review! Dina and Doug treat our customers as if they are family. This is how we strive to treat all of our customers at Smythe Volvo. Thank you for taking the time to share your experience in such detail. It is rewarding for us. We appreciate your business.

July 06, 2023

Dealership Rating
Employee Rating

Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas More

by peterdkendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Billy Shannon, Larry Pius , Abood Katib, Anthony Monteiro

Jul 16, 2023

Smythe Volvo Cars responded

An absolutely fantastic review! This is one to pin up on the bulletin board. Thank you for taking your time to share your experience in such detail. We are fortunate to have loyal customers like you. Thank you for your years of business.

July 03, 2023

Dealership Rating
Employee Rating

Excellent service and very professional throughout the sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Jul 16, 2023

Smythe Volvo Cars responded

Your recommendation is important to us, and greatly appreciated. Thank you for choosing Smythe Volvo.

June 23, 2023

Dealership Rating
Employee Rating

Tina and Doug were both great. When I first called, Tina made sure my issue was addressed as immediately as possible, and called me back with a repair appointment within minutes. D More

by Jim Harris - Union, NJ
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald , Detail staff

Jun 23, 2023

Smythe Volvo Cars responded

I must agree with your Tina and Doug are great and thank you for saying so. They are two strong members of our awesome service team. We appreciate you taking the time to post these kind words.

Jun 24, 2023

Jim Harris - Union, NJ responded

My pleasure!

June 21, 2023

Dealership Rating
Employee Rating

When it comes to getting a car, there is no one better than Smythe! They help you find your perfect match, and then continue to make your car feel brand new with the service department! Truly the best!! More

by Meghan H
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Smythe Volvo Cars responded

“ Truly the best”! That is fantastic and thank you for this steller review.

June 07, 2023

Dealership Rating
Employee Rating

Smythe Volvo is our go-to Dealership for all our Volvos and Doug MacAdam is the go-to professional in the Service Department. Doug’s expertise and service gives me peace of mind - each and every time our More

by Joyce L. Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald

Jun 23, 2023

Smythe Volvo Cars responded

Doug is a strong member of our service team and consistently makes our customers happy. It is rewarding for all of us in the service department to read your review. Thanks for posting.

June 07, 2023

Dealership Rating
Employee Rating

Kyle is really great! Always remembers me and my family. He is patient, knowledgeable and extremely professional! Thank you for all of the great service! More

by FredSaid70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Jun 23, 2023

Smythe Volvo Cars responded

Thank you for these kind words. Kyle is a true professional. We hope you have many safe and happy miles in your new car.

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