Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Duke Iwata

July 19, 2025

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Employee Rating

Dean Team's service drpartment has always been super helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to More

by sunset62036
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Jul 20, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 23, 2025

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Employee Rating

This is my first time to purchase a vehicle from this dealership. I have used their service department in the past for a previous Subaru and worked with Duke. I 've had a good experience with them for More

by btremayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Moore, Luci Whanger

May 27, 2025

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Employee Rating

Simply the best, “perfect”, #1. Estimated that parts would take 3-4 weeks to come in, but I only had to wait 10 days. More

by d.messmer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dean was my salesman and I would gladly work with him again. Bommarito Mazda had a 1st class jerk for sales manager, thus I’ll never fit foot in there store again.

May 11, 2025

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Employee Rating

Luci Whanger was great to work with. She found a Crosstrek for me that met my needs. She took the time to show me how to set it up with all of the touch screen options. I would recomm More

by btremayne
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Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Paige is fantastic and found us what we were looking for! Really great purchasing experience all around. More

by stallings034
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 18, 2025

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We have leased a Subaru every 3 years now for 9 years. We have nothing but positive reviews for the personnel of sales, service and finance. Sales and service departments are by far the best we’ve ever de More

by Judy Garner
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 28, 2025

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Employee Rating

The whole atmosphere in this dealership was warm and peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least More

by thomasrdenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson, Chase Duke, Ike Dean , Walter Tamayo

Mar 31, 2025

thomasrdenny responded

Thank you for your excellent and personable service !

March 03, 2025

Dealership Rating
Employee Rating

Dean Team employees and service department have been consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Fores More

by 1fishmank
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Working with the team at Dean team Subaru was a wonderful experience. Very happy with the vehicle I purchased and everybody that helped work with me to purchase the vehicle. Specially, my sales representativ More

by joecrisostomo1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2025

Dealership Rating
Employee Rating

Consistently good customer service and support. 5 Stars for service on your Subaru. Really nice waiting area while your car is being serviced. More

by tmichael3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Duke , Walter Tamayo

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