

Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 2 mos
Industry Experience
29 yrs, 6 mos
Languages Spoken
English
98 Reviews
Write a Review98 Reviews of Duncan McPhail
January 27, 2023
They were very attentive to everything. We left feeling very happy and comfortable with our new car and with Crest Volvo. We left feeling very happy and comfortable with our new car and with Crest Volvo. More
Other Employees Tagged: Rachael Mergott, Mike Stock , Paul Tseng
January 08, 2023
The Crest Volvo crew was extremely helpful, knowledgeable and friendly. They made my visit a perfect experience and friendly. They made my visit a perfect experience More
Other Employees Tagged: Max Caplin , Steven Minasian, Tux
December 22, 2022
Great customer service from beginning to end. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. The sales person, finance, and management were awesome to work with. I would definitely purchase my next car from this dealership. More
Other Employees Tagged: Barry Pinlac, Rachael Mergott
December 01, 2022
They worked very hard to get the deal where I needed it to be to get me in the car to be to get me in the car More
Other Employees Tagged: Barry Pinlac, Ally Gallagher , Jeremy Hernandez
November 24, 2022
Crest did an amazing job being as prepared at possible for my family and I to make an out of area purchase. Paul, Duncan and the staff are some of the best I've worked with! for my family and I to make an out of area purchase. Paul, Duncan and the staff are some of the best I've worked with! More
Other Employees Tagged: Paul Tseng, David Whyte
November 05, 2022
Great buying experience! Crest makes the process easy, pleasant, low stress. My Product Specialist, Gage Rucker, was excellent! Friendly, knowledgeable, honest, respectful, Crest makes the process easy, pleasant, low stress. My Product Specialist, Gage Rucker, was excellent! Friendly, knowledgeable, honest, respectful, and polite; communicated very well, always present to make sure every step went smoothly. He's about making sure you're happy, not just making a sale. Highly recommend him! David in Finance is very friendly and efficient, explained all "extras" thoroughly, making those decisions easy. Madolyn, the Delivery Coordinator, was amazing! She very patiently walked me through every step of setting up the tech in my new car! If the GM, Duncan, is there when you go in, be sure to say "Hi" - you'll see where everyone gets their friendly, respectful attitude!!! Can't say enough about Crest!!! More
Other Employees Tagged: Madolyn McPhail, Gage Rucker , David Whyte
September 19, 2022
As always, you folks completely take the stress out of the car buying experience. Class act from the ownership on down, and it shows with every single person there. Thank you so much! the car buying experience. Class act from the ownership on down, and it shows with every single person there. Thank you so much! More
Other Employees Tagged: Max Caplin , Sanny Aguirre, Jeremy Hernandez, Sam Hilou
August 31, 2022
Simple and Easy. Picked out my truck, traded two vehicles in. Next thing you know I’m driving home in my new vehicle! Picked out my truck, traded two vehicles in. Next thing you know I’m driving home in my new vehicle! More
Other Employees Tagged: Madolyn McPhail, Eli Rivera , Jimmy Crosby, Jeremy Hernandez, Sam Hilou
August 17, 2022
Keith my service advisor was very responsive and helpful. Kept me informed all through the service. Randy Service Manager came out and introduced himself. I am impressed with the level of service. Work was d Kept me informed all through the service. Randy Service Manager came out and introduced himself. I am impressed with the level of service. Work was done in a timely manner and again, Keith checked in with me. More
Other Employees Tagged: Max Caplin , Jeremy Hernandez, Keith Wiedmann
August 05, 2022
Service team has always been tops—-I have been going to them since the late 90s them since the late 90s More
Other Employees Tagged: Barry Pinlac, Lyn Ford


