Dwayne Reyes | Page 6

Brought in my 2013 HIghlander because battery was having a problem. I am not happy with incomplete explanation as to how battery warranty was prorated. a problem. I am not happy with incomplete explanation as to how battery warranty was prorated. More

by Highlander owner Verified Customer Verified Customer

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Little to no communication from the service staff. I was told one price for service and upon pickup of my vehicle the price was now higher than the original quote with no explanation. Do not recommend! This told one price for service and upon pickup of my vehicle the price was now higher than the original quote with no explanation. Do not recommend! This is literally the worst experience I have ever had and did not expect this at a Toyota dealership. More

by Ben S. Verified Customer Verified Customer

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Everyone was very helpful and friendly. Job was done quickly and there was no attempt to sell me on additional service that was not needed. I appreciate that. quickly and there was no attempt to sell me on additional service that was not needed. I appreciate that. More

by Prius Fan Verified Customer Verified Customer

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Car died 200 ft from dealer after picking up from a regular maintenance appointment due to shoddy service. There was debris around the air filter that didn't get cleaned out and fell into 1 of the tube regular maintenance appointment due to shoddy service. There was debris around the air filter that didn't get cleaned out and fell into 1 of the tubes near the filter when it got disturbed as they did the filter check. This caused the car to completely shut down. They got the car back to the dealership, did another check on the car and gave me a new filter for free but did offer to refund the cost a paid for the original service. More

by GRAYABLE Verified Customer Verified Customer

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Arrived early, the Team got me in and on my way. All requested work completed in a timely manner. Great service as always. Great customer service. requested work completed in a timely manner. Great service as always. Great customer service. More

by Papas07 Verified Customer Verified Customer

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Brought my car in to get the power steering hose replaced and Dwayne was really great about letting me know the progress, updates, and fixing a mistake that was made by Toyota and still made the whole proces and Dwayne was really great about letting me know the progress, updates, and fixing a mistake that was made by Toyota and still made the whole process a positive experience. More

by MPEDRO Verified Customer Verified Customer

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Service was outstanding from the time I drove in to picking up my car. Dwayne gave me what options I had in the level of the 60k service I had instead of forcing me just on one. I have been taking in m picking up my car. Dwayne gave me what options I had in the level of the 60k service I had instead of forcing me just on one. I have been taking in my Rav4 since I purchased the car there. Keep up the good work. More

by Kjoe1944 Verified Customer Verified Customer

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The service here is going down hill. Brought my brand new car into get its routine 5000 mile service and walked out with their service department damaging my car. Don’t bother coming here, take your car to R car into get its routine 5000 mile service and walked out with their service department damaging my car. Don’t bother coming here, take your car to Roseville Toyota. More

by FELECIAFLORENDO Verified Customer Verified Customer

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I’ve been coming to Maita Toyota for years and years in the service is always excellent. Keep up the good work. Thank you, I totally appreciate your presence in the community. the service is always excellent. Keep up the good work. Thank you, I totally appreciate your presence in the community. More

by P.CELESTIN Verified Customer Verified Customer

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I got incorrect instructions for preparing the car for a service fix but once that was straightened out I was relatively happy with the outcome.? service fix but once that was straightened out I was relatively happy with the outcome.? More

by CSWETT0 Verified Customer Verified Customer

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