Elizabeth Jackson | Page 3

Great experience, would do it again The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great wo The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great working with Mike Lavrenchik. More

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Thank you Mike for your help. You were wonderful and helped the transition to my new car. Everything went well I love my new Benz Tony was also great in financing helped the transition to my new car. Everything went well I love my new Benz Tony was also great in financing More

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The most professional, first class car buying experience This was our second experience buying from Mercedes-Benz of Hagerstown, and with our salesperson, Mike Lavrenchik, who is one of the most professional This was our second experience buying from Mercedes-Benz of Hagerstown, and with our salesperson, Mike Lavrenchik, who is one of the most professional and down to earth person you will ever meet. Mike and all the other folks we dealt with, make you feel at home and treat you like family, which makes the whole car buying experience just great. The dealership is fair and honest, and was first class all the way. We got the car we wanted at the price we wanted. Mike and the entire dealership just go that extra mile that we have not experienced at other car dealerships. More

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Everyone we dealt with did an excellent job Michael Lavrenchik and Tony Mills were very professional with every phase of our buying experience. There was no financing required, but there was al Michael Lavrenchik and Tony Mills were very professional with every phase of our buying experience. There was no financing required, but there was also no pressure to buy extras. Everything went very smooth. More

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Tire maintenance less than expected I purchased my vehicle here, and have thus far found maintenance exempletory. However, I brought my vehicle in for a low tire pressure reading, only I purchased my vehicle here, and have thus far found maintenance exempletory. However, I brought my vehicle in for a low tire pressure reading, only to have it patched and sent on my way. I was not given the option for a new tire. One month later my tire had 0 pressure. I was encouraged to bring it in, was told they patch when they can. I did not purchase a Mercedes to drive on patched tires. I went to Butler Tire in Frederick and was serviced immediately with new tires. I will continue to go there for vehicle maintenance, but any tire needs should be addressed elsewhere. More

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Another Great Outcome! Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault of the dealership. The whole team works in due diligence to keep customer satisfaction a number one priority. I now enjoy driving a beautiful 2019 E450 4matic--the perfect combination of luxury and sport. I have purchased and serviced an MB through this dealership for over 20 years. The service team is always at its best with Marty Gillions at the helm; and, I always greatly appreciate the friendliness and customer care that Lisa and Elizabeth provide in the office. It is so easy to give this dealership the highest recommendation. More

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As always, M-B of Hagerstown comes through for me. As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mi As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mike has always been my go to guy when it comes to getting the answers that I have regarding all of the new makes and associated technology. He is a very personable guy, with a wealth of knowledge. As the process created to purchase a car from this dealership is as streamlined and pleasant, it is hard to believe that they can improve on it, but they most certainly have and it is breeze to get the paperwork completed and into the drivers seat of your new vehicle. From the front of the house to the back of the house, this dealership performs flawlessly and with great pride I recommend them to all of my friends and family. Regards, Kirk Edwards More

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Awesome service and experience! My experience at Mercedes Benz of Hagerstown was more than I expected! Rob Edmonds, our salesman was very informative and worked with me and my concer My experience at Mercedes Benz of Hagerstown was more than I expected! Rob Edmonds, our salesman was very informative and worked with me and my concerns through the whole process! Rob, actually sat in my car with me and explained everything to me before I left! Awesome experience!!! More

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Great Experience every and anytime I go in . Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get you in and out with a smile .. More

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Loving my new ride! One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in l One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in love with the loaner! I am a safety nut so it wasn't difficult to see it might be time for a new car. Over the next several days I did a lot of online shopping and talking to Kyle Swanson, who quickly found me the perfect C Class 300. I never felt pressure to do anything. When Kyle had to go out of town unexpectedly, this dealership didn't miss a beat. I witnessed first hand a team working together as they hustled to make my experience nothing less than totally satisfactory. I believe I met and talked to nearly everyone before I left! Kyle was back the day I picked up my new car. I wouldn't have believed it but I think his smile was bigger than mine and that was worth seeing! I wholeheartedly recommend this dealership; super nice people that are fun too. Gotta love that! More

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