Dealership Experience
15 yrs, 8 mos
Industry Experience
15 yrs, 8 mos
Languages Spoken
Spanish
241 Reviews
Write a Review241 Reviews of Elle Cervantes
December 13, 2020
I drive out about 30 minutes to get my car serviced and personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team. personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team. More
Other Employees Tagged: Jim Feinstein, Joshua Wheelan, Joshua Vasquez, Damian Escobedo, Tony Mattingly
November 30, 2020
2nd new mazda I've purchased in just over 1 year. Janell Keogh has been soo helpful with both purchases and found exactly what I wanted. The dealership is top notch and very mindful of customer service, I f Keogh has been soo helpful with both purchases and found exactly what I wanted. The dealership is top notch and very mindful of customer service, I feel like I'm part of the family whenever I visit. I will definitely be back for my next purchase in a year or 2 and highly recommend anyone looking for a new Mazda to consider going there 1st!!! They were even able to squeeze me in for the service/maintenance on my other Mazda while completing the sale for the new one which made me very happy... More
Other Employees Tagged: Janell Keogh , Jackson King
November 19, 2020
Chance is a great guy. By far he has been the best sales adviser I have ever had. He helped me with the purchasing of my Mazda 3 turbo. He met with me on a Wednesday and I told him I need a couple of days adviser I have ever had. He helped me with the purchasing of my Mazda 3 turbo. He met with me on a Wednesday and I told him I need a couple of days to think about. No problem, no pressure. I emailed him once I decide to buy the car. He reserved the color I wanted and setup and appointment the same day. He even asked the service people the next day to stay open a little later so that I could get some accessories for the car. See Chance if you go to buy a car a Tustin Mazda Thanks again! Carlos R Mera More
Other Employees Tagged: Chance Asue
November 10, 2020
Josh was very kind and made me feel comfortable, even though I was worried about what was wrong with my car. He took care of everything quickly and seamlessly! though I was worried about what was wrong with my car. He took care of everything quickly and seamlessly! More
Other Employees Tagged: Joshua Vasquez
October 29, 2020
Josh was on top of everything and fielded all of my requests. He talked me through all of the details in the car report and found issues that made total sense to address. Very Thankful for his extra ef requests. He talked me through all of the details in the car report and found issues that made total sense to address. Very Thankful for his extra effort More
Other Employees Tagged: Joshua Vasquez, Damian Escobedo
September 07, 2020
When I come to Tustin Mazda, I feel 100% taken care of from start to finish. Everyone, incl Josh, is always helpful, kind, and friendly. from start to finish. Everyone, incl Josh, is always helpful, kind, and friendly. More
Other Employees Tagged: Joshua Vasquez
August 01, 2020
Kevin was wonderful assisting me with leasing my 5th car from this dealership. Everyone at Tustin Mazda is so friendly and helpful. Kevin makes the experience of getting a new car fun; unlike so many dealer from this dealership. Everyone at Tustin Mazda is so friendly and helpful. Kevin makes the experience of getting a new car fun; unlike so many dealerships you hear about. More
Other Employees Tagged: Kevin Keogh
July 31, 2020
My original lease was up in Sept 2020, and Larry has been helping me along the way with great patience and support. I not only signed a great new lease, but for a BARGAIN and the literal EXACT model I'd been helping me along the way with great patience and support. I not only signed a great new lease, but for a BARGAIN and the literal EXACT model I'd been hoping for. Thank you so much OC Mazda, Larry, Elle, Lori, and everyone else on the team that makes us feel special despite pandemic circumstances! More
Other Employees Tagged: Larry Henderson , Lori (?), F&I
June 26, 2020
Josh was very friendly and would inform always update me with any information about my service. When I go back for my next service I hope he is the one assisting me. with any information about my service. When I go back for my next service I hope he is the one assisting me. More
Other Employees Tagged: Dylan Roberts, Michael Torres, Joshua Vasquez , Tony Benjamin, Mark Farrugia, Jefferson Norona, Nick Sandello
March 05, 2020
Tracey and I had a first class experience. From the first greeting, to meeting Kevin with his stellar people skills and knowledge of the product and steps to finish the deal. Our friend Sam Kohn with h first greeting, to meeting Kevin with his stellar people skills and knowledge of the product and steps to finish the deal. Our friend Sam Kohn with his vast knowledge, guidance and experience in the car industry. We had a very relaxed and efficient experience. We parted after a heartfelt meeting with Mr. Patterson. This store is obviously run well and is a tight ship. Dr. and Mrs. Clark More
Other Employees Tagged: Kevin Keogh