Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes | Page 6

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
244 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

Spanish Spanish

5.0

244 Reviews

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244 Reviews of Elle Cervantes

August 05, 2023

Dealership Rating
Employee Rating

Excellent dealership, great timely service, and very professional, you can get coffee, water, wifi, and they offer ice cream or sandwiches sometimes, overall excellent service and would definitely recom More

by M.Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

August 02, 2023

Dealership Rating
Employee Rating

Prompt check in, and there is a nice waiting area, everyone I have always had has been very nice. More

by Lauragonzalez723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 27, 2023

Dealership Rating
Employee Rating

The warm welcoming atmosphere & clear communication is the major key in trust I have with this dealership More

by Des
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
Employee Rating

Kevin was extremely helpful in finding my perfect car and made the experience much more enjoyable. More

by sydneyfitch23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keogh

Jul 27, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 22, 2023

Dealership Rating
Employee Rating

Purchased 2 cars from this dealership and El has been there for me when the vehicles required service. Always courteous and clear on recommended repairs. When I purchased my first Mazda 3 there in 2010 More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

Best dealership I've ever done business with. Everyone there is so friendly and so professional. More

by dfwille1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 15, 2023

Dealership Rating
Employee Rating

They are very professional. Excellent communication. Customer waiting area and amenities are superior. Easy to schedule on website and good reminder texts. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Roberts, Tony Mattingly

Jul 15, 2023

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 29, 2023

Dealership Rating
Employee Rating

Patrick was incredibly helpful and prepared as much of our lease buyout paperwork in advance. We were driving 150 miles with 7 month old twins at home, so we needed to get in and out as quickly as possibl More

by Noellecristea
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rossi Benavente , Patrick Curnyn

June 23, 2023

Dealership Rating
Employee Rating

Ms. Elle Cervantes, kind attentive excellent service, Always satisfy doubts ,All service for the vehicle very good. Totally recommended More

by Liliana Martínez
Service Price Transparency
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
Employee Rating

Quick. Courteous. Helpfully. Each visit brings more consistency and quality. Definitely my go to dealership. More

by ray00ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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