Eric Fender | Page 5

Outstanding service! I will purchase future vehicles from this dealership. Everything was perfect from the test drive through the purchase of the vehicle. I will purchase future vehicles from this dealership. Everything was perfect from the test drive through the purchase of the vehicle. More

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This dealership was extremely professional and courteous. The entire transaction was a most pleasant experience. The entire transaction was a most pleasant experience. More

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The BMW Store is an extremely well run dealership. They made it easy to order the SUV that I wanted. They delivered my SUV on the promised timetable. Everyone I worked with was friendly & professional They made it easy to order the SUV that I wanted. They delivered my SUV on the promised timetable. Everyone I worked with was friendly & professional. I also appreciated the one on one training/ orientation that was afforded me. More

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My first BMW and what a great experience. Jonathan Kumar made sure I was well informed of the options, the engines and the rides of the models. Others I appreciated was the follow up by Katel Jonathan Kumar made sure I was well informed of the options, the engines and the rides of the models. Others I appreciated was the follow up by Katelyn Linnemann, the help with programing by Stephanie Bucklin and the ease of closing with the coordination of Eric Fender. Loved the Z4, but with the four cylinder - which still has more power than you could need. Great Experience, Great Ride, Thanks ALL! More

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Paul has been amazing to work with from the jump. He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, t He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, the terms and then guiding me through the purchase. I will come back again and tell friends - Paul was that good. More

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We had a fantastic experience working with Emily. She was patient, professional, knowledgeable, and uber responsive. Susan was fantastic walking us through the capabilities of the vehicle and Eric ma She was patient, professional, knowledgeable, and uber responsive. Susan was fantastic walking us through the capabilities of the vehicle and Eric made quick work of the financial process. We would highly recommend the BMW Store! More

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Very easy process. I had a great experience for my first BMW I’ve purchased. I had a great experience for my first BMW I’ve purchased. More

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Great experience working with Emily at The BMW Store. When I first stopped in, I let her know that I was early in my selection process. She kept in touch, but was not pushy or pressuring in any way. When I first stopped in, I let her know that I was early in my selection process. She kept in touch, but was not pushy or pressuring in any way. When I was ready to order, she spent several hours with me as I contemplated choices, was patient and informative. Pick up day was smooth, with the BMW Genius going thru all the features, paperwork was quick and easy. I needed a different charging cable and Emily even assisted with that after the sale was complete. Great service and experience all around! More

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The dealership was efficient. When the brake issue with the X5 arose and my car was delayed Paul found. Way to help us out. Picking up the car was easy. Susan Ward did a great j When the brake issue with the X5 arose and my car was delayed Paul found. Way to help us out. Picking up the car was easy. Susan Ward did a great job training me and even helped me the next day when I couldn’t remember what she had told me on one topic. More

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I recently had the pleasure of ordering and purchasing my first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was i first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was incredibly accommodating and made me feel like a valued customer. The communication throughout the buying process was outstanding. They kept me updated every step of the way, ensuring I was well-informed and comfortable with my decisions. It was evident that customer service is a top priority for them. Their post-purchase follow-up also impressed me. They contacted me multiple times to ensure everything was going smoothly and that I was satisfied with my new vehicle. It's uncommon to find a dealership that goes the extra mile like this! Their commitment to ongoing service is also commendable, with perks like free car washes and valet service. Overall, buying my first BMW was a service-driven experience that was not only easy but also made me feel genuinely special. I can't recommend them enough! If you're considering a BMW, this team will make your buying experience exceptional. Not to mention, it's the best driving experience I've ever had! More

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