Erin Heeb | Page 2

From start (exploring online) to finish (purchase), the experience was exceptional! Erin made communication easy, and she was so efficient and timely with both emails and phone calls. I feel like she reall experience was exceptional! Erin made communication easy, and she was so efficient and timely with both emails and phone calls. I feel like she really went the extra mile. Eric (Sales) was friendly, answered all my questions about the new vehicle, and negotiated a generous and more than fair price on my trade-in. Ben (Finance) was knowledgeable and also so friendly. Everything went so smoothly, and I look forward to visiting for my service appointments! More

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We've purchased a lot of vehicles in our lives, new & used, and by far our most recent experience buying a used Jeep Wrangler at Anderson Toyota Lexus in Rockford has been the most pleasant,easiest buyin used, and by far our most recent experience buying a used Jeep Wrangler at Anderson Toyota Lexus in Rockford has been the most pleasant,easiest buying experience of our lives. Beginning with our first call with Chris through the financing with Ben, we completed our purchase in record time without any game playing that normally goes on with a vehicle purchase. We could not have been more pleased with this experience and highly recommend this dealer and our sales professional Chris Beto. More

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I knew I made the right decision from the first phone call with Chris Beto. Had the best financing experience ever with Ben Bleed. Matt Jensen made sure all was going well and I was well taken care of. call with Chris Beto. Had the best financing experience ever with Ben Bleed. Matt Jensen made sure all was going well and I was well taken care of. Even other staff members asked me if I needed anything. Beyond amazing experience! Great management and staff at Lexus!! More

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Friendly helpful and very informative. His attitude is uplifting and courteous as we went through the purchase. I would recommend Andrej to others in need of new vehicle. uplifting and courteous as we went through the purchase. I would recommend Andrej to others in need of new vehicle. More

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From start to finish, this was the best car buying experience my husband and I ever had. Worth the trip from Wisconsin...we will be back again! experience my husband and I ever had. Worth the trip from Wisconsin...we will be back again! More

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A very easy and great experience in purchasing our New Toyota.. it was very comfortable for me as a woman to communicate with my sales person During my first appointment . I was graciously met at the doo Toyota.. it was very comfortable for me as a woman to communicate with my sales person During my first appointment . I was graciously met at the door by Erin, my internet contact by name. She directed me to Frank who was great to work with. Answered questions, test drive with me, and always made time for my calls or texts. He could not have been more accommodating. I feel like it was a fabulous package deal. A new Toyota and Frank😊 the entire team was incredible including Anthony, our finance contact. It was GREAT to say the least! Thank you Anderson Toyota. Mary jo and Peter More

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I knew I'd have a better experience in a dealership than simply buying online, but this was a tier of customer service I wasn't used to. You have the right people, in the right places, doing what they do be simply buying online, but this was a tier of customer service I wasn't used to. You have the right people, in the right places, doing what they do best. From the online browsing, to their friendly internet department following up to the lead, to the gentlemen who handled the sale, to the intelligent man handling the financing - I really appreciate it. Thank you for not simply rushing along. Thank you for taking the time to explain things. I love my new to me car. More

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Have done business with them since 2007. They have gone above & beyond the call of duty to address the needs and issues promptly and courteously. Enjoy doing business with an accommodating team that they h above & beyond the call of duty to address the needs and issues promptly and courteously. Enjoy doing business with an accommodating team that they have at the dealership. More

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One of the best new car buying experiences from any dealership in the past 30+ years sourcing vehicles, both for personal and business use. The entire team was excellent starting with Erin, the int dealership in the past 30+ years sourcing vehicles, both for personal and business use. The entire team was excellent starting with Erin, the internet sales first connection, to sales associate, Brandon Campbell, Sales Manager, Joe Ristow, Finance Manager, Tony and last but not least Devin Bloomingdale, general sales manager. They all worked to make this a great car buying experience without all the high pressure antics that other dealerships utilize. My wife HATES car shopping/buying and she was impressed with the relaxed process to purchase a new 2021 Toyota Highlander Hybrid Platinum. We visited another dealership, not too far away, where we spent three hours being lied to, pressured, and conned, only to leave without purchasing a car. Thanks to the Anderson Toyota team for making this an enjoyable process and working through the few minor bumps that occurred. Making it right for the customer was always their focus, I’ll definitely be referring friends and family to Anderson Toyota! More

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I had a very good experience buying my car at Anderson Toyota. They were very helpful and friendly, and didn't make me feel pressured. I am happy that I went there and would recommend them to my friends. Toyota. They were very helpful and friendly, and didn't make me feel pressured. I am happy that I went there and would recommend them to my friends. More

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