Erin Heeb | Page 2

My experience today was nothing short of TRULY EXCEPTIONAL! this is my 11th brand new off the truck vehicle purchase and by far my best experience yet all the way around! thank you Don Smith for EXCEPTIONAL! this is my 11th brand new off the truck vehicle purchase and by far my best experience yet all the way around! thank you Don Smith for making that possible! truly appreciate it! from Devin making the price right and your business appreciated to Joe taking you thru the paper work which he makes very quick, smooth and listens to what the customer is saying they need! keep up the smooth operation!!! I'll be back over and over again!!!! More

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This was my best new car purchase experience ever. Inquired about availability if RX450h, got back to me in quick time and I put a deposit on to hold. Got there next morning, everyone was polite and v Inquired about availability if RX450h, got back to me in quick time and I put a deposit on to hold. Got there next morning, everyone was polite and very professional. Salesman took time to explain options. I told him I had a birthday party to go to, and they made sure I made it. Highly recommend this dealer. More

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From start (exploring online) to finish (purchase), the experience was exceptional! Erin made communication easy, and she was so efficient and timely with both emails and phone calls. I feel like she reall experience was exceptional! Erin made communication easy, and she was so efficient and timely with both emails and phone calls. I feel like she really went the extra mile. Eric (Sales) was friendly, answered all my questions about the new vehicle, and negotiated a generous and more than fair price on my trade-in. Ben (Finance) was knowledgeable and also so friendly. Everything went so smoothly, and I look forward to visiting for my service appointments! More

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We've purchased a lot of vehicles in our lives, new & used, and by far our most recent experience buying a used Jeep Wrangler at Anderson Toyota Lexus in Rockford has been the most pleasant,easiest buyin used, and by far our most recent experience buying a used Jeep Wrangler at Anderson Toyota Lexus in Rockford has been the most pleasant,easiest buying experience of our lives. Beginning with our first call with Chris through the financing with Ben, we completed our purchase in record time without any game playing that normally goes on with a vehicle purchase. We could not have been more pleased with this experience and highly recommend this dealer and our sales professional Chris Beto. More

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I knew I made the right decision from the first phone call with Chris Beto. Had the best financing experience ever with Ben Bleed. Matt Jensen made sure all was going well and I was well taken care of. call with Chris Beto. Had the best financing experience ever with Ben Bleed. Matt Jensen made sure all was going well and I was well taken care of. Even other staff members asked me if I needed anything. Beyond amazing experience! Great management and staff at Lexus!! More

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Friendly helpful and very informative. His attitude is uplifting and courteous as we went through the purchase. I would recommend Andrej to others in need of new vehicle. uplifting and courteous as we went through the purchase. I would recommend Andrej to others in need of new vehicle. More

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From start to finish, this was the best car buying experience my husband and I ever had. Worth the trip from Wisconsin...we will be back again! experience my husband and I ever had. Worth the trip from Wisconsin...we will be back again! More

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A very easy and great experience in purchasing our New Toyota.. it was very comfortable for me as a woman to communicate with my sales person During my first appointment . I was graciously met at the doo Toyota.. it was very comfortable for me as a woman to communicate with my sales person During my first appointment . I was graciously met at the door by Erin, my internet contact by name. She directed me to Frank who was great to work with. Answered questions, test drive with me, and always made time for my calls or texts. He could not have been more accommodating. I feel like it was a fabulous package deal. A new Toyota and Frank😊 the entire team was incredible including Anthony, our finance contact. It was GREAT to say the least! Thank you Anderson Toyota. Mary jo and Peter More

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I knew I'd have a better experience in a dealership than simply buying online, but this was a tier of customer service I wasn't used to. You have the right people, in the right places, doing what they do be simply buying online, but this was a tier of customer service I wasn't used to. You have the right people, in the right places, doing what they do best. From the online browsing, to their friendly internet department following up to the lead, to the gentlemen who handled the sale, to the intelligent man handling the financing - I really appreciate it. Thank you for not simply rushing along. Thank you for taking the time to explain things. I love my new to me car. More

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Have done business with them since 2007. They have gone above & beyond the call of duty to address the needs and issues promptly and courteously. Enjoy doing business with an accommodating team that they h above & beyond the call of duty to address the needs and issues promptly and courteously. Enjoy doing business with an accommodating team that they have at the dealership. More

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