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Errol Gillette
Errol Gillette at Universal Hyundai
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Errol Gillette | Page 7

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Errol Gillette

December 31, 2021

Dealership Rating
Employee Rating

Excellent service excellent personal very courteous, clean, fast with all the process, and the seller was great More

by MHOMAR291590
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Nick Gomez, Brian Cortes, Jennifer Cacciola , Luis Arevalo, Jose Barbastefano

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Jan 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 18, 2021

Dealership Rating
Employee Rating

Loved how fast this transaction was completed. Thanks for not having me there all day. More

by RROBINLYNNRIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 19, 2021

Universal Hyundai responded

Thank you! Errol and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 27, 2021

Dealership Rating
Employee Rating

This dealership is close to home. They had the car I wanted in stock. Very nice people. More

by AMACK1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 28, 2021

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Errol and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 13, 2021

Dealership Rating
Employee Rating

El servicio y la atención del personal en todo aspecto fue muy bueno para recomendar a familiares y amigos gracias More

by JULYANAHIMAT
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Oct 13, 2021

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 06, 2021

Dealership Rating
Employee Rating

Gillette got me in a car with 1 hour everything was easy and staff was amazing! More

by codyangle1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ericmelec Rivera, Ramces Rivera

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Oct 07, 2021

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 05, 2021

Dealership Rating
Employee Rating

I am loyal to this dealership as I have gotten 4 cars from them. Just this last experience was in no way the same as previous times. I didn't feel as if they matched the same energy and service as before More

by FIA2BSUTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , Steven Rivera, William king

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Oct 05, 2021

Universal Hyundai responded

Thank you for sharing your experience with us and for being a loyal customer! We're happy to hear it went well working with Errol, Alexis and our team and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

Dealership Rating
Employee Rating

My third purchase of a automobile always a good feeling the people excellent,Would recommend to a friend More

by RUBENGOMEZ1534
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Nick Gomez, Brian Cortes, Jennifer Cacciola , Luis Arevalo, Jose Barbastefano

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Sep 30, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 21, 2021

Dealership Rating
Employee Rating

I have been a loyal customer of Universal Hyundai since 2016 and whether it is for a trade in or to service the vehicle I have ALWAYS had an amazing experience. This last time was no different. Janlique (s More

by Melissa P
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez, Carlos Mejia

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Sep 21, 2021

Universal Hyundai responded

Thank you, Melissa, for choosing Universal Hyundai, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Sep 21, 2021

Universal Hyundai responded

Thank you, Melissa, for your feedback on your recent visit to Universal Hyundai. We're glad to hear that Janlique and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Tucson! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 09, 2021

Dealership Rating
Employee Rating

The service was very good and the salesman Gillette was very knowledgeable and very friendly made my buying experience positive and fast . Definitely will buy again. Highly recommend. More

by marietti24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Helpful
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Sep 09, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 01, 2021

Dealership Rating
Employee Rating

Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi More

by ROBSON.P.ARAUJO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: darrin diaz, Cesar Alegre, Mustapha Bernannou, Nick Gomez, Jennifer Cacciola, Christopher Johnson, Michael Hernandez , Luis Arevalo, Jose Barbastefano

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Jul 18, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Jul 18, 2021

ROBSON.P.ARAUJO responded

After sales was made, lack of follow up, car has a dent on the side door, promise was made that would be fix next day and i haven't heard from the sales team, i have called, left messages and text. I have been a costumer for the past 20 years, costume service has gone down.

Jul 18, 2021

ROBSON.P.ARAUJO responded

If you need to contact me: robson.p.araujo@disney.com 321 239 6680

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