Errol Rule | Page 3

I had an issue with my truck and made an appt for Handy’s to take a look at it. Making the appointment was easy and they were able to see it in a reasonable amount of time. I was slightly concerned about the to take a look at it. Making the appointment was easy and they were able to see it in a reasonable amount of time. I was slightly concerned about the issue but the Service Advisor was able to assure me that they would get to the bottom of the issue. They found the issue and disclosed to me that it was a failed part through no fault of my own and that they would order the part immediately and that the vehicle really wasn’t drivable so they told me they were going to put me in a “loaner” and that it was all covered and under warranty. They assured me that this is an issue they have seen before and that it would be resolved and there was nothing to worry about. It took a couple days but they were in contact with me every day to let me know where they were in the process. Excellent communication and handling of the entire process. This was such a positive service interaction that has left me feeling like “If” I ever have another issue with my truck this is the place to go and they will take care of me. I will definitely be sticking with Handy from here on out. Thank you Handy’s!! More

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The service department is second to none! Always willing to go the extra mile to keep a customer happy! Great job service department! Always willing to go the extra mile to keep a customer happy! Great job service department! More

by Sandy45 Verified Customer Verified Customer

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Still a topnotch service experience, wish there weren't so many miles between us , but still worth the drive. Very friendly service dept. so many miles between us , but still worth the drive. Very friendly service dept. More

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Always the best! Kind staff & a clean establishment. Thanks again for taking care of my Highlander! Kind staff & a clean establishment. Thanks again for taking care of my Highlander! More

by patriciaroseclark Verified Customer Verified Customer

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Excellent dealership, super clean and everybody working there seems to enjoy their job. They will take care of you, well worth the trip. there seems to enjoy their job. They will take care of you, well worth the trip. More

by cbrown8998 Verified Customer Verified Customer

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Have bought both of my trucks from them and always appreciate the lengths they go to make it happen. I did most of it in my lunch or after work and they stayed late to help. appreciate the lengths they go to make it happen. I did most of it in my lunch or after work and they stayed late to help. More

by stanislawkorn Verified Customer Verified Customer

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Disappointed that steering alignment does not automatically include toe alignment. This is a small complaint. We are generally very pleased with service of both of our Toyota vehicles. automatically include toe alignment. This is a small complaint. We are generally very pleased with service of both of our Toyota vehicles. More

by brewerew8 Verified Customer Verified Customer

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Ethan is awesome! He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. More

by jane.e.cormier Verified Customer Verified Customer

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Always efficient and professional. Thanks for getting me in so quickly and for same-day repair service. I appreciate you all, thanks! Thanks for getting me in so quickly and for same-day repair service. I appreciate you all, thanks! More

by sereneJ Verified Customer Verified Customer

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Wonderful experience. I'm always happy with the service and communication I receive at Handy Toyota. I'm always happy with the service and communication I receive at Handy Toyota. More

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