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Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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544 Reviews of Frank Trotta
September 29, 2024
They have big selection which makes it easier to find what you want. They are also very welcoming and patient. what you want. They are also very welcoming and patient. More
by NAJMSAHER
Verified CustomerOther Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
September 20, 2024
Mr Bret was very professional and accommodating! I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW More
by get2
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
September 12, 2024
We had good service for three of our BMW. Each time we ware satisfied after our car serviced Each time we ware satisfied after our car serviced More
by limingjun964
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals
September 05, 2024
Frank was very unprofessional, I messaged him 3 x n not once did he respond and left me waiting 6 hrs for a inspection, he never updated my radio as he promised n gave me some xx excuse that keys were lock once did he respond and left me waiting 6 hrs for a inspection, he never updated my radio as he promised n gave me some xx excuse that keys were locked in safe when i questioned his lack of follow up. The worst service experience ever, find people that care about customers and treat them like gold or I will never ever buy again from Rallye. More
by TOPGUNMJF
September 05, 2024
Service is great, just need to add some snack s like bagels and muffins ext thank you .😊👍 bagels and muffins ext thank you .😊👍 More
by JACKIECHINAPEN
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman
September 04, 2024
Frank Trotta is a diamond in the rough. He was wonderful to work with. Rallye BMW is the best! If you want exceptional customer service, go to Rallye. He was wonderful to work with. Rallye BMW is the best! If you want exceptional customer service, go to Rallye. More
by Basit Karim
Other Employees Tagged: Hasan Barakat, Bobby Channan, Mika Rose
