Gary Mack | Page 17

Outstanding service! Nick Hawk and the rest of the service team at Ferman BMW always provide outstanding customer service! Always a pleasure working with Nick and the rest Nick Hawk and the rest of the service team at Ferman BMW always provide outstanding customer service! Always a pleasure working with Nick and the rest of the team. More

by DarrylBain Verified Customer Verified Customer

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Ferman BMW & Gary Mack: excellent buying experience If you are considering the purchase of a BMW or any of its competitors, I highly recommend you give Ferman BMW an opportunity to earn your business. T If you are considering the purchase of a BMW or any of its competitors, I highly recommend you give Ferman BMW an opportunity to earn your business. The sales staff was courteous and there were no high pressure tactics. Gary Mack was my salesman and he was straightforward and very polite. I was introduced to Sales Managers, technicians and detailers. Everyone I met was courteous and helpful. One of the technicians, Stevon, took the time to tell me quite a bit about the M550xi I purchased. The gentleman that detailed my vehicle stayed late to ensure I was able to take delivery the same night even after I offered to come back the following day to pick it up. In summary, this was, by far, the best vehicle purchasing experience that I’ve had. More

by Stephen P Verified Customer Verified Customer

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Always helpful The best service team around. They are always courteous, and they always explain what is needed and what should be done. Wouldn't go anywhere else. The best service team around. They are always courteous, and they always explain what is needed and what should be done. Wouldn't go anywhere else. More

by Patricia Young Verified Customer Verified Customer

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Salesman Gary Mack I purchased a new BMW from Ferman BMW and my sales representative was Mr. Gary Mack. This is the second vehicle that I have purchased from Ferman BMW I purchased a new BMW from Ferman BMW and my sales representative was Mr. Gary Mack. This is the second vehicle that I have purchased from Ferman BMW and Gary has been by representative both times. Gary is an outstanding representative and I would continue to request him each and every time due to his knowledge and honesty.w More

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Gary is great!! Gary was super kind and helpful. He still checks in to make sure everything is good with my car. Highly recommend!! You won’t be disappointed! Gary was super kind and helpful. He still checks in to make sure everything is good with my car. Highly recommend!! You won’t be disappointed! More

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Great Service We have 4 BMW's in our family and always bring them to Jimmy to be serviced. He is friendly, knows what he is talking about and above all takes care o We have 4 BMW's in our family and always bring them to Jimmy to be serviced. He is friendly, knows what he is talking about and above all takes care of us. More

by Mary Verified Customer Verified Customer

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Ferman Rocks If you haven't visited a BMW dealer before, you may have a certain expectation of the environment that isn't necessarily positive because you haven't If you haven't visited a BMW dealer before, you may have a certain expectation of the environment that isn't necessarily positive because you haven't been to Ferman. From the moment you set foot on the property, the entire vibe is unlike any other dealership. All of the employees are friendly and treated with respect. A buyer can feel and see that. It can be a deciding factor for many. Instead of feeling like we were being held hostage, it was a fun day out. I realize this is bizarre, but it's accurate. Our Sales Advisor, Gary Mack, was amazing. There were no high pressure sales tactics, just genuine help finding the best vehicle for our needs. He answered all of our crazy questions without skipping a beat. Because of his thoroughness, we narrowed it down to two vehicles to physically look at and only needed to test drive one. As for financing and warranties, things can get scary if you don't know what you are doing or if you have had a bad experience in the past. As soon as we met Scott Douglas, I knew we were in good hands. He ran numbers, listened to our specific needs and helped us find the best solutions. Not only were we able to get the payment we wanted, we actually walked out understanding the warranty and maintenance we purchased for our CPO vehicle. This is our first BMW, but our third car from Ferman. They have more than earned our business for life and we will continue to return when we need anything car related. More

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Pleasant Experience Gary Mack and Mike Attia were great to work.with.... They were professional and very knowledgeable .I would recommend these individuals for your B Gary Mack and Mike Attia were great to work.with.... They were professional and very knowledgeable .I would recommend these individuals for your BMW experience. They will not disappoint. More

by gregh67483 Verified Customer Verified Customer

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Very pleasant overall experience. I was very impressed with the entire encounter. Gary Mack, my sale advisor, was most cordial, enjoyable, knowledgeable and low pressure. The entire st I was very impressed with the entire encounter. Gary Mack, my sale advisor, was most cordial, enjoyable, knowledgeable and low pressure. The entire staff were professional and performed their tasks effortlessly, efficiently, and cheerfully. Erin and Toby should be especially singled out for outstanding accomplishment. Overall I would say this was a remarkably enjoyable experience and I must give special credos to the General Sales Manager for creating this pleasant, non threatening, efficient, environment. More

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M Roadster Great dealership, great staff. Erin in finance wonderful and efficient. Gary Mack sakes advisor very knowledgeable and just a pleasure to deal with. F Great dealership, great staff. Erin in finance wonderful and efficient. Gary Mack sakes advisor very knowledgeable and just a pleasure to deal with. Fair price on car. More

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