
Gary was born in Davenport,Iowa and currently resides in Moline,IL.with his wonderful wife,Dana.Gary has 2 great children,a daughter Lynn and son Craig.Gary graduated from Scott Community College in 1981 with a degree in Automotive Repair and has been in the automotive business ever since.Gary started with Zimmerman Honda in 1993 as their Service Manager and in 1995 was promoted to his current position as Parts and Service Director. Gary has been a member of the Scott Community College's advisory board for their automobile repair program since June of 2000.Gary believes in running the service department one way,treat everyone that contacts Zimmerman's service department like they are family.In his staff meetings he always states 1 simple but important phrase,"Treat all of our customers as if they are your father,mother,brother or sister and you will NOT have a problem earning their respect and business."These are not merely words,he truly believes that.Gary believes once you experienc
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Write a Review57 Reviews of Gary Ralston
September 02, 2019
Excellents at it’s Best Luis is Zimmerman Honda, his service and his attention to detail is what makes this dealership great to work with! I’ve purchased multiple Honda’s fro Luis is Zimmerman Honda, his service and his attention to detail is what makes this dealership great to work with! I’ve purchased multiple Honda’s from them and each time has been excellent!! More
Other Employees Tagged: Luis Arango, Brent Staner
May 08, 2019
Decades of Reliable and Friendly Service The following review is an e-mail I sent to the Service Manager after a recent service visit. What struck me was this visit was by no means unusual, r The following review is an e-mail I sent to the Service Manager after a recent service visit. What struck me was this visit was by no means unusual, rather I realized these folks are and have been that good for a long time. Gary, Enjoyed visiting with you yesterday. If Hondas weren't so reliable and easy to care for, we'd get to visit more often. I think Brent is the service member who has been with you for most of the 25 years or so that I've come to Zimmerman's (I did buy a used car in 1981 from Horst-Zimmerman, but then I was off and about the country for the next decade, so it doesn't really count). You've done a great job of bringing in new crew as the oldsters move on. Reece was a new face for me this time, and I thoroughly enjoyed working with him. We noticed that my front tires had more tread than the rears, and even though a tire rotation was on the schedule, we decided we would wait and see for the next check up. And your waiting area let's me get a lot of grading done, especially convenient at this time of year. Overall - well done. Appreciatively yours, Andy More
Other Employees Tagged: AJ Castor , Reece Martin
January 25, 2019
HIGHLY recommend! Never a bad experience! This dealership is by far one of the best. Their service department makes luxury dealerships (Audi, Mercedes-Benz etc.) look like a Jiffy Lube. They a This dealership is by far one of the best. Their service department makes luxury dealerships (Audi, Mercedes-Benz etc.) look like a Jiffy Lube. They are extremely friendly and always explains things so you can understand it perfectly. Gary and AJ always keep you up to date on the status of you car and are willing to work with you to get your car in quickly. The technicians there are extremely friendly and will even come out and help explain any issues with your car. Besides the service department, the sales department is phenomenal! The sales reps will listen to your wants and needs and help you decide what car will best suit your needs and keep you on budget. Brian (GM) is right there to help and explain everything to you. They are very transparent and trustworthy unlike other dealers where they hide "extras" in your car deal. I HIGHLY recommend Zimmerman Honda to EVERYONE! I will not buy another car in the Quad Cities that is not from Zimmerman Honda. I cannot thank them enough for everything they have done nor can I brag about them enough! More
Other Employees Tagged: Vanessa DeRiemacker, AJ Castor, Brian Deriemacker , Jim Ruge
December 08, 2018
Great Service, Great People We have leased Honda vehicles from Zimmerman Honda for many, many years. From our first lease with Ruth Sanders to our most recent lease with Marty C We have leased Honda vehicles from Zimmerman Honda for many, many years. From our first lease with Ruth Sanders to our most recent lease with Marty Curry, we have been treated courteously and professionally by the entire staff, sales, finance, and service. More
Other Employees Tagged: Brent Staner, AJ Castor, Marty Curry , Kyle Ruser
September 10, 2018
Purchase of 2008 Accord Have had outstanding service from this dealership for years - both with Luis in sales and with the entire Service Dept staff; always helpful and very Have had outstanding service from this dealership for years - both with Luis in sales and with the entire Service Dept staff; always helpful and very friendly...they make the entire experience pleasant. More
Other Employees Tagged: Luis Arango , Jamie Engels, Kyle Ruser
May 02, 2018
New car within a half day! The staff was friendly and courteous. The selection of cars was good according to the website, but I had already decided on the exact interior and ex The staff was friendly and courteous. The selection of cars was good according to the website, but I had already decided on the exact interior and exterior that the salesman brought out, so I was able to drive the car I would eventually own in just a few hours. The price seemed fair when factoring in my trade in. I felt like a valued customer. More
Other Employees Tagged: Tony Carroll , Kyle Ruser
April 15, 2018
What an excellent dealership. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. More
Other Employees Tagged: Doug Pearsall, Luis Arango, Brent Staner, AJ Castor, James Craig, Audrie Wright , Ty Kizer, Blake Pelland, Kyle Ruser
March 27, 2018
Love new Honda CR-V - Trish I could not have been happier with my whole experience in purchasing our new CR-V from Randy Hill at Zimmerman Honda. Seriously all our interactions I could not have been happier with my whole experience in purchasing our new CR-V from Randy Hill at Zimmerman Honda. Seriously all our interactions with Zimmerman Honda from service, sales and financing have been fantastic. Randy was very patient with us during the process of deciding what our wants were in our new vehicle. He worked very hard in making sure I was getting what I wanted. He gave us time and space while we were making decisions. He located exactly what we had finally decided on. This was one of the most enjoyable experiences in buying a car we have ever had. There were no games, just black and white and extremely fair. There is no other dealership in the Quad Cities selling Honda's as GREAT as Zimmerman Honda. Also their service department is OUTSTANDING as well. Thank you again RANDY HILL for the outstanding service, hard work and patience in helping make this happen for us. More
Other Employees Tagged: Brent Staner , Randy Hill, Kyle Ruser
December 04, 2017
Excellent sales and service experience We've had excellent sales and service experience with Zimmerman Honda for over 25 years. Our latest vehicle is a 2017 Pilot bought thru salesman Luis We've had excellent sales and service experience with Zimmerman Honda for over 25 years. Our latest vehicle is a 2017 Pilot bought thru salesman Luis Arango . After sales support has always been excellent with their service department - having worked with Gary Ralston (Service Manager) and Brent Staner (Service Consultant) More
Other Employees Tagged: Luis Arango, Brent Staner , Kyle Ruser
August 24, 2017
Zimmerman Honda is fantastic. I found Luis Arango Kind, very good at his job. Accurate, very helpful. Could explain and show how to use my new car. I'm grateful he waited on my hus I found Luis Arango Kind, very good at his job. Accurate, very helpful. Could explain and show how to use my new car. I'm grateful he waited on my husband and I. More
Other Employees Tagged: Luis Arango , RC Rogers, Kyle Ruser

