Gavin Fano | Page 13

Hi my name Martez Harris,Gavin Fano did a great 👍 job I do mean GREAT. do mean GREAT. More

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Gavin and the entire service team at Klaben are incredible. I always feel like they value my business and that my car is going to be in the best hands. incredible. I always feel like they value my business and that my car is going to be in the best hands. More

by mrb353 Verified Customer Verified Customer

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Glad they identified the water pump issue but for an issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more diffic issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more difficult. Also asked them to vacuum out on Tuesday prior to pick up and they did not. Gavin was very nice and I enjoyed working with him. Just expected more overall out of the complete service experience. More

by yellowslinky Verified Customer Verified Customer

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Quick and efficient! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! More

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Service representative I initially spoke with was very polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior p polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior person never bothered to do the follow up or confirm appointment only realize that when I called to cancel appointment and told her I didn’t have one explain to the person I spoke with at that point I would’ve been very irritated that I showed up and not been able to have taken care of the issue Services self was more satisfactory and appreciated the help More

by DGPIERSON3793 Verified Customer Verified Customer

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Gavin was awesome! I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. More

by jenessareynolds Verified Customer Verified Customer

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communication in the beginning could use some improvement. but Klaben did a very good job improvement. but Klaben did a very good job More

by kk2743 Verified Customer Verified Customer

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Everyone was very helpful From the service manager to the porter I especially recognize Jen as an asset to your organization the porter I especially recognize Jen as an asset to your organization More

by Rickp Verified Customer Verified Customer

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Great dealer, Gavin Fano was knowledgeable and friendly. I will be returning for any future service. Highly recommend Klaben Ford. I will be returning for any future service. Highly recommend Klaben Ford. More

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Had a simple repair done well. Took a few days for a part to arrive but other than that, did the job. Took a few days for a part to arrive but other than that, did the job. More

by jonc2 Verified Customer Verified Customer

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