Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gilbert Gregory
Gilbert Gregory at Universal Hyundai
Refer Me

Gilbert Gregory | Page 2

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
3.3
43 Reviews
3.3

43 Reviews

Write a Review

43 Reviews of Gilbert Gregory

June 10, 2022

Dealership Rating
Employee Rating

I hold this establishment in the highest of regards. The staff is friendly helpful and professional. More

by yolanda.bastar
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus

Helpful
Report | Print
Jun 10, 2022

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 28, 2022

Dealership Rating
Employee Rating

Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Jose Cepeda, Hector Riquel, Alfonso Scurry, Simo Bassi, Rhoda Allen, Andres Garces, Carlos Mejia, Giovanni Perez , Brian Cortez

Helpful
Report | Print
Apr 29, 2022

Universal Hyundai responded

Thank you, Luis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 22, 2022

Dealership Rating
Employee Rating

Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Raul Martinez, Ramces Rivera, Rhoda Allen, Andres Garces, Carlos Mejia, Johnathan Weidner, Francisco Melendez, Giovanni Perez

Helpful
Report | Print
Apr 25, 2022

Universal Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 22, 2022

Dealership Rating
Employee Rating

Buen trato excelente atención y las personas que allí laboran son muy comprensivas y ayudan a todos More

by JUANCARLOSMZ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andres Garces, Carlos Mejia

Helpful
Report | Print
Mar 22, 2022

Universal Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 21, 2022

Dealership Rating
Employee Rating

Best dealer good service everyone takes care too you love atención si Love the Service thanks you More

by ALBERTS112170
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Rhoda Allen, Andres Garces, Carlos Mejia, Giovanni Perez , Susanna Canelon

Helpful
Report | Print
Feb 21, 2022

Universal Hyundai responded

Albert, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 23, 2021

Dealership Rating
Employee Rating

Excellent customer service, sells man incredible very good communication and the treatments it was great More

by Juan cordero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Cesar Alegre, Simo Bassi, Rhoda Allen, Andres Garces, Carlos Mejia, Giovanni Perez

Helpful 1
Report | Print
Dec 27, 2021

Universal Hyundai responded

Juan, thank you for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 25, 2021

Dealership Rating
Employee Rating

Every single person we have encountered at Universal Hyundai has been professional and very helpful - going above and beyond to take good care of us. They worked hard to get us the vehicle we wanted at More

by JENMCCAIN1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Ramces Rivera, Andres Garces, Christopher Johnson

Helpful
Report | Print
Nov 28, 2021

Universal Hyundai responded

Thank you so much for your kind words, Jen, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 24, 2021

Dealership Rating
Employee Rating

Universal Nissan and Hyundai are terrible. Just a new vehicle no support after sales didn’t pay off my car in time sold me a car with bad tires absolutely horrible More

by CHELLE2420
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rhoda Allen, Andres Garces , Just terrible

Helpful
Report | Print
Nov 03, 2021

Universal Hyundai responded

It was a pleasure speaking with you today. I appreciate you bringing this to my attention. If you need absolutely anything else, please don't hesitate to reach out. We truly do care for you and your safety long after the purchase of your vehicle. Have a great day Michelle. -Susanna

August 31, 2021

Dealership Rating
Employee Rating

Universal Hyundai has always provided an excellent sales experience. This is the 4th vehicle we have purchased from them. Alexis and Jacob are a great team to work with and always provide us with the best More

by BURDONCHRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , Jacob Mckinney, Jon C

Helpful
Report | Print
Sep 01, 2021

Universal Hyundai responded

Thank you for your repeat business and your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. We look forward to assisting you with any future automotive needs! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 06, 2021

Dealership Rating
Employee Rating

Just when you thought it couldn't get any better well it did. Last week I came to trade my two 2018 Sonata's and we had a even better experience with Janlique and Johnathan Vip Director. Finally after cars More

by Chris C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vip manager Janlique, Vip Director Jonathan

Helpful
Report | Print
Aug 06, 2021

Universal Hyundai responded

Thank you for your business and this fantastic review, Chris. We're happy to hear that both Janlique and Jonathan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Chris! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

1
2
3
...
5

Dealership Inventory (542 Vehicles)

used 2021 Nissan Rogue car, priced at $20,587
2021 Nissan Rogue
used
Super Black exterior
CVT
Front-wheel Drive
$20,587
View Details
new 2024 Hyundai Sonata car, priced at $31,910
2024 Hyundai Sonata
new
Portofino Gray exterior
Automatic
Front-wheel Drive
$31,910
View Details
used 2022 Hyundai Elantra car, priced at $19,587
2022 Hyundai Elantra
used
Shimmering Silver Pearl exterior
Unknown
Front-wheel Drive
$19,587
View Details
new 2024 Hyundai Santa Fe car, priced at $45,125
2024 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
Front-wheel Drive
$45,125
View Details
new 2024 Hyundai Elantra HEV car, priced at $26,292
2024 Hyundai Elantra HEV
new
Intense Blue exterior
Automatic
Front-wheel Drive
$26,292
View Details
new 2024 Hyundai Tucson Hybrid car, priced at $36,280
2024 Hyundai Tucson Hybrid
new
Amazon Gray exterior
Automatic
All-wheel Drive
$36,280
View Details
View All Inventory