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Greg Hess

Overview Reviews (464)

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Greg Hess

Greg Hess | Page 2

Internet Sales Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Love to give Great Experiences and gain raving fans...

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4.7

464 Reviews

Love to give Great Experiences and gain raving fans...

Overview Reviews (464)

Dealership Experience

16 yrs, 5 mos

Industry Experience

18 yrs, 9 mos

4.7

464 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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464 Reviews of Greg Hess

August 13, 2026

Dealership Rating

Employee Rating

Excellent Service I had my 2025 Silverado 1500 3. 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throughout the entire process. Everything was handled smoothly, and I really appreciated the level of communication and customer service. I highly recommend Juan and the service department! More

by RAMIMAHROOM279

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Jason Ho, Jeff Rizzi, Nate Heath, Dino Picanzo, Avo Injian, Juan Fletes, Sam Abdelmesseh, Lloyd Beardsley

Aug 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Genuine care and customer service feels like a lost art these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear communication of what is needed and when my car would be complete is such a refreshing act. Nobu and the entire staff at Mark Christopher really make you feel like they are truly there to serve and do it well. This is the only place that I take my car More

by sslater5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo, Nobu Damon, Cesar Luna

Aug 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Slater! I’m thrilled to hear that you felt genuinely cared for and well-served by Nobu and the entire staff at Mark Christopher Auto Center. Providing clear communication and excellent customer service is our top priority, and I’m glad we made a positive impression on you. I appreciate your trust, and we look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

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Once again a great experience all around. From Greg to JC, the entire team makes it so easy to continue doing business here. Thank you Mark Christopher team! From Greg to JC, the entire team makes it so easy to continue doing business here. Thank you Mark Christopher team! More

by andrew@newwealthadvisorsclub.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos

Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your amazing review, Andrew! I’m thrilled to hear that you had another great experience with us at Mark Christopher Auto Center. It's always our goal to make your visits smooth and enjoyable, and I appreciate your recognition of Greg, JC, and the entire team. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 26, 2026

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From start to finish, the experience at Mark Christopher has always been amazing! Thank you to Alex, Greg, and the rest of the team for making it such a seamless and easy shopping experience. Refreshing to has always been amazing! Thank you to Alex, Greg, and the rest of the team for making it such a seamless and easy shopping experience. Refreshing to work with a dealership that has integrity! More

by andrew@newwealthadvisorsclub.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia

Jul 26, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Andrew! I truly appreciate your kind words about your experience at Mark Christopher Auto Center. It's great to hear that Alex, Greg, and the rest of the team made your shopping experience seamless and enjoyable. We strive to operate with integrity, and I am glad that it resonated with you. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 21, 2026

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Mark Christopher Auto Center has very friendly, professional, and knowledgeable staff. Everyone is willing to assist and make sure your experience is top notch. professional, and knowledgeable staff. Everyone is willing to assist and make sure your experience is top notch. More

by vbermudezsoccer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Ho, Jeff Rizzi, Nate Heath, Lloyd Beardsley, Frank Vera

Jul 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly, professional, and knowledgeable staff at Mark Christopher Auto Center. It's our goal to provide a top-notch experience for all our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 18, 2026

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Employee Rating

They did a great job with customer service. They were very attentive and willing to work with me for a gift with a new car for my wife. 10 star service! They were very attentive and willing to work with me for a gift with a new car for my wife. 10 star service! More

by laker34sanchez

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia, Frank Vera

Jul 19, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I’m delighted to hear that you had a great experience with our customer service at Mark Christopher Auto Center. It’s fantastic that we could assist you in finding a special gift for your wife. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 17, 2026

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Mark Christopher was very helpful and accommodating in the purchasing my vehicle. Mario Sanchez helped me very much as well as Greg Hess. the purchasing my vehicle. Mario Sanchez helped me very much as well as Greg Hess. More

by DRRHODA

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez

Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that we were able to assist you in your vehicle purchase. It's great to know that Mario and Greg provided you with the support you needed. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2026

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Everyone I worked with was so friendly and helpful. I would definitely go back there for my next car. I would definitely go back there for my next car. More

by holcombeskylar

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Ho, Mario Sanchez

Jul 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you found the team at Mark Christopher Auto Center friendly and helpful. We look forward to assisting you again for your next car. Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 04, 2026

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I was looking for a particular vehicle, and I didn’t find an exact match for what I was looking for. So Jose and Greg helped me order the exact one I wanted. Great experience. Cadillac CT5-V an exact match for what I was looking for. So Jose and Greg helped me order the exact one I wanted. Great experience. Cadillac CT5-V More

by brandonbourne

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Enciso

Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Brandon! I'm so glad to hear Jose and Greg were able to help you get exactly what you were looking for by placing an order for your Cadillac CT5-V. It’s great to know the process went smoothly and that you had a positive overall experience at Mark Christopher Auto Center. We truly appreciate your trust and look forward to seeing you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

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Excellent experience. Armando was attentive even on his day off. Mario was just the best salesperson we could ask for. Greg Hess really helped make the entire process smoo Armando was attentive even on his day off. Mario was just the best salesperson we could ask for. Greg Hess really helped make the entire process smooth without any roadblocks, and even found additional rebates I did not know about! More

by jonathansum

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Nuno, Mario Sanchez

Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jonathan! I’m thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. It's great to know that Armando, Mario, and Greg made such a positive impact on your car-buying journey. I appreciate your feedback, and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com