Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
405 Reviews
4.7

405 Reviews

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405 Reviews of Gus Alatorre

February 09, 2026

Dealership Rating
Employee Rating

Hi thank you very much for your Services everything was a excellent service And good team working More

by 1972cruzcruz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Feb 10, 2026

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 20, 2026

Dealership Rating
Employee Rating

The service staff were very friendly, the prices were reasonable, and it was excellent overall. More

by dachenglu
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 20, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

December 26, 2025

Dealership Rating
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Started promptly on appointment time. Listened to what I had to say. My technician was very patient and courteous. More

by CAROLEE25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Elsie Lopez

Dec 26, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

December 10, 2025

Dealership Rating
Employee Rating

My issue was fixed, very happy with the service, fast, efficient and very professional staff More

by LUZFLORES2410
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Recommend Dealer
Yes

December 07, 2025

Dealership Rating
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Toyota service employees are ready to fix the problem and get job done right with service orders. :) More

by igmartinez22
Service Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for service in the future.

December 04, 2025

Dealership Rating
Employee Rating

I highly recommend her services it was excellent she was very knowledgeable and helpful and I appreciated the concern and support she gave me More

by Abdulai bangura
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

December 01, 2025

Dealership Rating
Employee Rating

Everyone at this location is friendly. I'm not good with names but I bought my car here and have serviced it here since. I have never ran into anyone who doesn't have a smile and greets me More

by Amparosemail95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future.

November 19, 2025

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Employee Rating

Toyota of Lancaster has been great! The employees are super courteous and explain things very well. More

by LABORDAYRN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2025

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us

November 13, 2025

Dealership Rating
Employee Rating

Very friendly and efficient. The service was quick and done at the time I was quoted More

by Vicki
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek

Nov 13, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 09, 2025

Dealership Rating
Employee Rating

Muy buen trabajo un poco caro pero es toyota recomiendo amis amigos aque vengan aqui More

by Henrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos una calificación de 5 estrellas. ¡Lo apreciamos mucho!

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