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Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
369 Reviews
4.7

369 Reviews

Write a Review

369 Reviews of Gus Alatorre

July 21, 2025

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Employee Rating

It’s great place take care of there customers great service highly recommend them to friends More

by djtraxx661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez

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Jul 21, 2025

Toyota of Lancaster responded

Thank you so much for sharing your experience with your followers! We’re thrilled you loved your visit and appreciate your support.

July 16, 2025

Dealership Rating
Employee Rating

All the salesman very nice all the melancholy there doing very well and great jo9 More

by atiaata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

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July 15, 2025

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very good . price seem a bit high .other things look pretty nice for me . thanks to them. More

by masum
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Erick Bravo

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Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

July 15, 2025

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Employee Rating

Very good service a very respectful and polite willl highly recommend to everyone thank you More

by Santa perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

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Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

July 05, 2025

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Employee Rating

Scheduled Toyota extended oil and tire rotation maintenance. In at 0900 and done bland out by 1020. Great service. More

by ECBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Anthony Doyle

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Jul 08, 2025

Toyota of Lancaster responded

Thank you for being our customer and leaving us a wonderful 5-star review.

July 03, 2025

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Employee Rating

Okay, some mistakes in regard to putting my car door panel back on appropriately. Scheduled appt. Coming soon. Thank you. Excellent service/assistance with rental car for 1 day. See you soon More

by jackieknallay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Toyota of Lancaster responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We'll be sure to take a look at your vehicle when you bring it back to the dealership.

June 29, 2025

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Employee Rating

Erick Bravo is a fantastic service advisor who demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

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Jun 30, 2025

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

June 28, 2025

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I really liked the service that they gave . They were all really nice and helpful. More

by Marines
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

June 17, 2025

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Employee Rating

They were very professional and did a great job keeping me updated. Took excellent care of me ! More

by USAIRFORCE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

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Jun 17, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

June 13, 2025

Dealership Rating
Employee Rating

Very good a good comunicativo n with the guy that received my car. He called me on time. More

by hmgamiz84
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

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Jun 17, 2025

Toyota of Lancaster responded

Thank you for taking the time to share your positive experience. We're dedicated to providing the best service, and your feedback motivates us.

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