Hannah Seal
Hannah Seal at Maple Hill Auto Group
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Hannah Seal | Page 17

Volkswagen Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
467 Reviews

Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.8

467 Reviews

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467 Reviews of Hannah Seal

May 10, 2022

Dealership Rating
Employee Rating

Great customer service! The technician made a video of all the work he did showing in depth what he was doing. The service desk lady was polite and the waiting area was clea More

by MAKONITARI24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Maple Hill Auto Group responded

We're happy to hear that you enjoyed bringing your vehicle to Maple Hill. If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2022

Dealership Rating
Employee Rating

, besides being very pleasant they're very knowledgeable they work quickly they do all the things that need to be done and after I left I've never had an issue. They're very helpful an answer all questions. More

by PAWBK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear about your positive experience with Maple Hill. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 05, 2022

Dealership Rating
Employee Rating

SERVICE WITH A smile ! Short wait time. Coffee was excellent. I will return for😍 service when needed again. More

by DARLINGMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 28, 2022

Dealership Rating
Employee Rating

Great service and friendly people working there. They had the car I wanted and the entire transaction was easy. Great service means I will keep returning. More

by OBLJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Simmons

May 02, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 27, 2022

Dealership Rating
Employee Rating

They are very professional and courteous, I have had good service every time I bring our outback in regardless of our need More

by ROYBOYELDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear that your service experiences have been so wonderful. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 25, 2022

Dealership Rating
Employee Rating

Having never used a dealership before,I have found the experience to be very friendly and speedy More

by JAMES.LOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 22, 2022

Dealership Rating
Employee Rating

I'm very satisfied with the maintenance on my Outback. I'm not sure which young lady was checking me out when I paid, but I had to ask her to go over the bill and work with me. I thought that was always d More

by Outback
Friendliness
Recommend Dealer
Yes
Apr 22, 2022

Maple Hill Auto Group responded

Thank you for your review. It is our policy to go over the paperwork when cashing you out so that you can ask questions if you have them. I will speak with our service manager so that she can go over this with the service staff. If there is anything else we can help you with, please let me know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 15, 2022

Dealership Rating
Employee Rating

The service was top notch. It seems like everyone works together as a team and everyone was very freindly. More

by SKSHAIRMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Maple Hill Auto Group responded

Thank you, so much! Please let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2022

Dealership Rating
Employee Rating

The service dept. has always been very nice. I have not had a bad e More

by TOMDEB51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 05, 2022

Dealership Rating
Employee Rating

Fast, courteous. Enjoy the service. No padding the bill. Present the findings and ultimately let the customer decide based on your expert assessments. More

by RUBILLYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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