As a member of the Wilmington Community JP is committed to providing exceptional car buying experiences for local owners and buyers in the Wilmington Market JP welcomes you to the Coastal Kia Family and invites you to stop in and say hi anytime!
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42 yrs, 5 mos
93 Reviews
Write a Review93 Reviews of JP Nicholas
January 01, 2023
They always treat you well. The work is completed on time.woukd continued to use them The work is completed on time.woukd continued to use them More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Michael Mascavage, Tyler Desmarest, Sam Weisman, Guder "GQ" Quezada
December 18, 2022
Very upset with your dealership. I came. To have my tire checked- rotated and oil changed. You did not put filter back or gasket back correctly and I had oil leaking. On the road I h I came. To have my tire checked- rotated and oil changed. You did not put filter back or gasket back correctly and I had oil leaking. On the road I had an engine overheat light and when I talked to you wa stood oh it’s just a computer glitch. It happened twice. We had to go to Valvoline to have then re do the oil filter. Your service center completely messed it up. Not only will I never go back- I want a refund and will share a negative review. In addition- you said my titanium rim was bent and you would bang it out? Really? Not safe and but warranteed. Not safe. I am shocked how unprofessional My experience was. Would like my money reimbursed for my follow up with Valvoline and now will Have to go to my local dealer to ensure everything is ok. More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman
November 28, 2022
I always get great service at Coastal Kia, I'm always comfortable when I go. comfortable when I go. More
Other Employees Tagged: John Wigger, Kelvin Swinson, Bob Tomlin, Sam Weisman
November 14, 2022
Awesome service and excellent customer service. Very clean facilities as well. Will definitely recommend to all Very clean facilities as well. Will definitely recommend to all More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Michael Mascavage, Tyler Desmarest, Sam Weisman, Guder "GQ" Quezada
October 30, 2022
Everyone at the dealership is very respectful and organized the dealership is very clean its a totally professional atmosphere. organized the dealership is very clean its a totally professional atmosphere. More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman
October 02, 2022
THE ENTIRE CREW AT COASTAL KIA WAS ABSOLUTELY WONDERFUL TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEM TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEMPTED TO GET CHECKED IN, THE EMPLOYEE WAS ADAMANT TGAT HE SAW NO APPOINTMENT FOR MY CAR THERE EVER! WELL, I INSISTED THAT I DID AND HE DID NOT ARGUE WITH ME, JUST DID THE INTAKE AND PROCESSED ME IN WE FIGURED IT WOULD BE A FEW HOURS, BUT MY TECH ADVISOR CALLED ME AFTER 45 MINUTES AND GAVE OUR ESTIMATE FOR ALL NEEDED MAINTENANCE ITEMS (AND WE DID GO WITH ALL RECOMMENDED PROCEDURES) HE SAID HE FIGURED OUT WHY I WAS NOT IN HUS SYSTEM. My APPOINTMENT WAS MADE IN WILMINGTON, DELAWARE!!!!!LOL ONLY 559 MILES AWAY. We both had a good laugh and I couldn’t have asked for a better maintenance experience than I got from the incredible team at COASTAL KIA OF WILMINGTON, NC!!! More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman
September 29, 2022
Saw the vehicle I was interested on the website, scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waitin scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waiting to be looked at when I got there. Drove it around the block. Sat down and discussed numbers. Came back and I rang the bell. That’s how easy buying a car should be. More
Other Employees Tagged: Patrick Koballa, Michael Mascavage, Guder "GQ" Quezada , Jason Dodd
September 18, 2022
Wilmington's worst dealership they sell. used cars in poor condition and depurs are not responsible used cars in poor condition and depurs are not responsible More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Uber Hernandez, Bob Tomlin, Sam Weisman, Guder "GQ" Quezada, Heber Quezada
June 15, 2022
Caring and great service. Gary was so helpful and considerate. Thanks for everyone’s help. Gary was so helpful and considerate. Thanks for everyone’s help. More
Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Guder "GQ" Quezada
April 20, 2022
Service done on time and car was washed. All items were documented and completed as specified in maintenance contract All items were documented and completed as specified in maintenance contract More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Bob Tomlin, Michael Mascavage, Tyler Desmarest, Sam Weisman, Guder "GQ" Quezada , Howard Ramsey