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Jaclyn Bobbitt
Jaclyn Bobbitt at Family Hyundai

Jaclyn Bobbitt | Page 6

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.9
213 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

4.9

213 Reviews

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213 Reviews of Jaclyn Bobbitt

January 01, 2023

Dealership Rating
Employee Rating

A very nice staff from me walking in and from me leaving with my new vehicle they went over any questions that I had More

by ZONENDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Mark Holder, Kristi Feinberg, George "Skip" Hasenjaeger, Ricky Gushi, Carlos Alcantar, Kim DeVries , Larry Edwards, Octavien Johnson

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Jan 03, 2023

Family Hyundai responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2022

Dealership Rating
Employee Rating

Very attentive. Love how they communicate over text message. Staff is amazing, polite. Defenently will recommend friends and family memebers. More

by PRIETOROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Ricky Gushi, Carlos Alcantar, Kim DeVries , Larry Edwards

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Nov 22, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 13, 2022

Dealership Rating
Employee Rating

Friendly. Never had a problem getting things done with them. Very professional. Great customer service. More

by ckoepel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, Michael Kratschmer, Mike Majors , Joe Panici, Bob Ross

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Nov 14, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2022

Dealership Rating
Employee Rating

Great customer service and care. They made my experience effortlessly and assisted with my request. More

by DEANDRE.REDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 30, 2022

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Deandre, for choosing Family Hyundai!

October 28, 2022

Dealership Rating
Employee Rating

Jackie is AWESOME! ! This is my 6th car and hopefully I'll buy 6 more More

by DSMALLWOOD10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

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Oct 28, 2022

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

October 23, 2022

Dealership Rating
Employee Rating

They were amazing. They are the peoples to look for help because they are actually listen and help you out with anything. More

by MORADONADINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 23, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2022

Dealership Rating
Employee Rating

Terrible customer service, frequently lying about the estimated duration of repairs and place in line More

by Hyundai0
Recommend Dealer
No
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Oct 26, 2022

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 02, 2022

Dealership Rating
Employee Rating

I have purchased several cars from Family Hyundai and the experiences have all been excellent. The recent purchase, again, was an excellent experience. More

by SJCALUMETCITY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Oct 03, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

Dealership Rating
Employee Rating

Service on vehicles sucks ! My vehicle spent two weeks there for something minor. I will not refer anyone, nor will I purchase another vehicle from this location!!! More

by blood065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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Oct 03, 2022

Family Hyundai responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2022

Dealership Rating
Employee Rating

Ignorant staff,wait times. Nothing gets resolved. They don't give you a rental car, after spending $52,000 on a car. My 2021 palisade is rusting, pulling to the side and I hav More

by Snobunny71
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kristi Feinberg, Jerry Lacy, Courtney Mearns

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Sep 22, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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