Jacqueline Quinlan | Page 4
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
2 yrs, 8 mos
158 Reviews
Write a Review158 Reviews of Jacqueline Quinlan
November 29, 2023
Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
November 16, 2023
I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone. there is so nice and helpful to me. I would recommend them to anyone. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
October 28, 2023
Needed an oil change before a weekend trip. Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! More
Other Employees Tagged: John Lane, Tania Audet , Shelley Dupre
October 27, 2023
I was a little nervous at first since I had never used a shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started raining and my sunroof was stuck open. The man driving me home was very nice and conversation was not a problem. Couple hours later I get a text saying the driver will be sent out in about 15 minutes and Jackie rechecks the address, as the car is done. Driver shows up and the ride back is just as pleasant as the ride in. I grab my keys and find out the problem and drive off with a smile, Thanks More
Other Employees Tagged: Tania Audet, Christopher Taylor , The driver gets five stars too
October 27, 2023
Called about our new cutaway van for a warranty call. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
October 24, 2023
They are always professional, courteous, and polite. I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle or for repairs or maintenance of my vehicles. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Alex Breault, Jeff Chandler , Shelley Dupre
September 29, 2023
I like having service done by professionals but you send me coupons and every time I try to use them the woman at the pickup counter says they don't take them. Please stop sending me them. I don't think I' me coupons and every time I try to use them the woman at the pickup counter says they don't take them. Please stop sending me them. I don't think I'll be back after this. More
Other Employees Tagged: Edison DaCosta, Angie Misner
September 22, 2023
there should be a ten star rating that’s what I would choose for them choose for them More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre
September 21, 2023
Brought my vehicle in for service, Shelley and the team were pleasant, professional and had my truck done on time as promised. were pleasant, professional and had my truck done on time as promised. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre