Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg
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Jacqueline Quinlan | Page 4

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
158 Reviews

Dealership Experience

2 yrs, 8 mos

4.9

158 Reviews

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158 Reviews of Jacqueline Quinlan

November 29, 2023

Dealership Rating
Employee Rating

Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res More

by jimkingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone. More

by fr9160156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre

October 28, 2023

Dealership Rating
Employee Rating

Needed an oil change before a weekend trip. Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet , Shelley Dupre

October 27, 2023

Dealership Rating
Employee Rating

I was a little nervous at first since I had never used a shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started More

by dadamccarthy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor , The driver gets five stars too

October 27, 2023

Dealership Rating
Employee Rating

Called about our new cutaway van for a warranty call. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre

October 24, 2023

Dealership Rating
Employee Rating

They are always professional, courteous, and polite. I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle More

by Marie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 29, 2023

Dealership Rating
Employee Rating

I like having service done by professionals but you send me coupons and every time I try to use them the woman at the pickup counter says they don't take them. Please stop sending me them. I don't think I' More

by Hd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner

September 27, 2023

Dealership Rating
Employee Rating

Quick and professional as always, a pleasure to do business with, Shelly's the best More

by don
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

September 22, 2023

Dealership Rating
Employee Rating

there should be a ten star rating that’s what I would choose for them More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre

September 21, 2023

Dealership Rating
Employee Rating

Brought my vehicle in for service, Shelley and the team were pleasant, professional and had my truck done on time as promised. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner , Shelley Dupre

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