
280 Reviews
Write a Review280 Reviews of Jade Hilliard
September 22, 2025
Jade has been an awesome service rep, and has patiently guided me through repairs without pressuring me, allowing me to make decisions in a timely (and affordable) manner. She's well informed, and provides guided me through repairs without pressuring me, allowing me to make decisions in a timely (and affordable) manner. She's well informed, and provides fabulous service!! Fabian is great in handling loaner and rental vehicles, always pleasant, couteous, and accomodating. It's great doing bz with him!! Artie has been helpful behind the scenes with filing insurance paperwork, and arranging for the transport to Formula 1 body shop I like the waiting area, and kudos to the gals who keep the coffee and healthy snacks well-stocked!!. I love driving the new loaners, VERY tempting to consider new car purchase. More
Other Employees Tagged: Artie Gonzales, Scott Gregg , Fabian, loaners
September 10, 2025
Jade Hilliard, Service Advisor was exceptional with her knowledge and recommendations for needed extensive repairs for my 10 year old Subaru! Knowing my past successful repairs by the Service Department I knowledge and recommendations for needed extensive repairs for my 10 year old Subaru! Knowing my past successful repairs by the Service Department I continue to be extremely happy with Tucson Subaru! More
Other Employees Tagged: Brittney Ottaviano
August 13, 2025
Great customer service, treat a person like you mean something. Happy to be a Subaru owner. something. Happy to be a Subaru owner. More
Other Employees Tagged: Darla Muckley, Ethan Ward, Jesse Friedman
August 07, 2025
Great service department - well organized with people that really care about their customers and their cars. that really care about their customers and their cars. More
Other Employees Tagged: Kevin Gribble, Mike Henry
June 17, 2025
I love Tucson Subaru, like the car this dealership runs smoothly and professionally and honestly. Thank you to all the best employees too!!! smoothly and professionally and honestly. Thank you to all the best employees too!!! More
Other Employees Tagged: Dan Ford, Curt McHenry, Traci Roberts, Darla Muckley , Estevan Rosas
June 17, 2025
My car has always received great service at Tucson Subaru. My only negative comment is that I dislike all the "upselling" of services whenever I take my car in for servicing. Subaru. My only negative comment is that I dislike all the "upselling" of services whenever I take my car in for servicing. More
April 29, 2025
I visited Subaru because, for the second time, my 2019 Subaru Forester turned off completely while I was driving. Jade, a staff member, mentioned she has seen this issue multiple times when the battery ne Subaru Forester turned off completely while I was driving. Jade, a staff member, mentioned she has seen this issue multiple times when the battery needs to be replaced. How does a vehicle that was in motion literally turn off mid drive not get recalled? However, Scott, the service director, claimed it only happens about once a month and less than 1% of vehicles. This is still, far too often. What’s most concerning is that there was no acknowledgment of the serious safety risk—especially considering my children were in the car during the second incident. Scott advised me to contact Subaru of America for assistance, but my request was denied after he personally reached out to tell them not to support my case as they assisted in the past with the lemon I purchased. This experience has completely eroded my trust in Subaru. I will never purchase a Subaru again. If you research the issue, it is a well-documented issue with the 2019 Forester. Avoid Subaru—their service team lacks empathy and accountability. More
Other Employees Tagged: John Petersavage, Scott Gregg
April 07, 2025
I've been a customer at Tucson Subaru for 10 years. I've purchased 4 New Subaru Outbacks during that time span. This dealership is a great place no matter how you look at it. I've purchased 4 New Subaru Outbacks during that time span. This dealership is a great place no matter how you look at it. More
Other Employees Tagged: Traci Roberts, Edgar Gaxiola, Scott Buford
March 13, 2025
Darla Muckley knows her stuff AND the Subaru Forester. She’s patient and very good explaining all the features of the vehicle. She’s patient and very good explaining all the features of the vehicle. More
Other Employees Tagged: Jennifer Duran, Darla Muckley, Estevan Rosas
March 13, 2025
It was good to sit and discover features of the Outback. I learned a lot I learned a lot More
Other Employees Tagged: Darla Muckley
Dealership Inventory (355 Vehicles)




