Jaime Torres | Page 3

Best dealership experience in every department. Our whole family are repeat Ventura Toyota customers who are always treated with respect. Today for example: I brought in my aging vehicle for an o Our whole family are repeat Ventura Toyota customers who are always treated with respect. Today for example: I brought in my aging vehicle for an oil change. I was assisted by Raphael for the hassle-free transaction. Having a bit of time, I test drove the 2018 Rav4 Hybrid with Daniel, and we chatted and had an enjoyable time. When I told him about the kitchen remodel we were in the middle of, he completely understood that it would be a little crazy to buy a new car today. I then went across the way to the Crown dealership and looked at Jeeps. While jeeps are great- that place is super sleazy. The sales person who came out and spoke to me was the old school sleazy car salesman with his condescending manner and disparaging low ball remarks about my current vehicle. Their strategy there seems to be to make the customer feel like a dirtbag driving a pile of garbage. Not really sure how that might work for them, but as I was leaving to go back to toyota the guy was actually shouting to me as I crossed the street trying to sell me pretty much anything... So if you've been with Toyota for awhile, you might forget that these analog experiences happen at other dealerships. Toyota of Ventura is our happy place; whether buying the Toyota brand or a used offering of a different make. They treat you like friends and family. More

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Don't buy here! Bait and switch They will tell you one price. Then make you wait around for two hours, sign 90% of the paperwork before you realize the price has gone up. Then Jamie They will tell you one price. Then make you wait around for two hours, sign 90% of the paperwork before you realize the price has gone up. Then Jamie Torres proceed to rudely tell you with a smirk that the previous offer has expired because you left the parking lot. When, in actuality, his sidekick told you to come back before closing to capture the deal This was the most horrible experience ever. Laughably, I went to a competitive Toyota dealer and got a better deal with people who are actually thrilled to have your business. More

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Jaime Torres is a crook I'm top tier credit (800+), and Jaime Torres offered me 2.99% for 72 months on a new vehicle (along with a crap trade in price and a full MSRP price o I'm top tier credit (800+), and Jaime Torres offered me 2.99% for 72 months on a new vehicle (along with a crap trade in price and a full MSRP price on the vehicle). I stated that with my credit, I'm not wanting a 72 month finance with a 2.99% rate. He then asked me, "well, what were you expecting?" I informed him with my EXCELLENT credit, I wanted 1.9% for 60 months which is VERY reasonable, especially when Toyota offers this deal. This crook then lied to me ans stated that Toyota was no longer offering this finance rate/term which is a TOTAL LIE. I did my research before I went there and confirmed that this rate is offered for top tier customers. Also, I checked Ventura Toyota's website when I got home and re-confirmed that they are offering this rate. I expect more from a "General Sales Manager" More

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Toyota 4runner and Scion IA Thank you Ventura Toyota for making our car purchase experience one of the smoothest. I appreciate everyone that worked with us and how there was no p Thank you Ventura Toyota for making our car purchase experience one of the smoothest. I appreciate everyone that worked with us and how there was no pressure on a sale. Much appreciation to Joshua Castruita, Deon Simpson, Jaime Torres, Mike Perez, Simon Coronejo and KP Ghuman for really listening and helping us remain within the budget. Yesenia R. More

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The way buying a vehicle should be. After stepping onto the car lot at Ventura Toyota, my wife and I were greeted by sales consultant Ramon Martinez who ansered all hour questions regard After stepping onto the car lot at Ventura Toyota, my wife and I were greeted by sales consultant Ramon Martinez who ansered all hour questions regarding the new Tacoma trucks. He had all the information on the model that my wife and Iwere interested in and even provided other product information that helped us make a decision on what model to settle on, he was very professional in a very friendly way that made us feel no pressure to buy right now. So after offering to let us take a truck for a test drive we sat down and told him the equipment that was important to us. He the went to check the availability of what was availible and found the modle we wanted and told us he would be happy to work with us to do a dealer trade and get us that spacific truck witch he did and were able to do a deal and take the truck home.I will be referring Ventura Toyota to everyone and will send them to Ramon Martinez. More

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Great Experience! I have leased three cars from Ventura Toyota in the past 4 years. Each time I've gone in I've received excellent help from Manuel and Jaime. I will c I have leased three cars from Ventura Toyota in the past 4 years. Each time I've gone in I've received excellent help from Manuel and Jaime. I will continue visiting Ventura Toyota in the future when leasing or purchasing a car and will refer family and friends. More

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Another amazing deal!! My family and I have been going to Ventura Toyota for years. They always take care of us, make us feel comfortable and make us feel like family. It wa My family and I have been going to Ventura Toyota for years. They always take care of us, make us feel comfortable and make us feel like family. It was no different when I went in for my 2015 Venza! Luis Martinez, Jaime Torres and Johnny Flores took care of me and gave me an amazing deal. This is why i always refer people to Ventura Toyota and will continue to do so. Thanks so much guys! Keep up the amazing service!! More

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Truly Great From management to sales staff and finance this felt like working with real people rather then "car salesmen." I would absolutely visit this dealershi From management to sales staff and finance this felt like working with real people rather then "car salesmen." I would absolutely visit this dealership for my next purchase. More

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Awesome Experience From start to finish I found buying my new Toyota a great and non stressful experience.Everyone from the salesman to the sales manager to finally the From start to finish I found buying my new Toyota a great and non stressful experience.Everyone from the salesman to the sales manager to finally the financial service manager made me feel comfortable. They bent over backwards to get me a great deal. I will recommend that anyone who is looking to buy a Toyota should only go to Ventura Toyota. I shopped at other dealers and they were the best by far. My salesman, Luis Martinez, was fantastic. After I drive the car, with Luis, I was hooked. He made sure I got the car I wanted at a great price. Before I left the lot, Luis took a lot of time to explain to me how everything worked inside the car. Jaime, the sales manager was exceptional in working with Luis to get the monthly payment to be where it had to be. He is a great manager. Johnny Flores, the financial service manager, besides being professional and helpful was also very nice. He even got me a danish and my girlfriend a soda, as we had not eaten and were thirsty. Everyone that I dealt with in purchasing my new vehicle was awesome. Now I can enjoy my beautiful new Rav-4. We returned to the dealership a second time and Luis patiently again went over the programming procedures for my fiancé as well as myself. We opted to buy their " Finishing Touch" protection plan from Marion Swain. She was very nice and helpful. All and all, everyone we have met and dealt with at Ventura Toyota have been wonderful and it's been a pleasure doing business with all of them. More

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Just like an old friend Walked in saw Luis and it was better than the first time, he took care of me like a good friend. I didn't shop on-line or anywhere else cause he gave Walked in saw Luis and it was better than the first time, he took care of me like a good friend. I didn't shop on-line or anywhere else cause he gave a great deal from the start. Go to Ventura Toyota for a car. More

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