Jake Borgmeyer

First I will say I will never trust a big dealership again. When I first purchased the truck I took a week to even get them to give me the truck. Kept saying it need inspections, then told me it needed again. When I first purchased the truck I took a week to even get them to give me the truck. Kept saying it need inspections, then told me it needed a part. Never told what the part was at first. Then I finally pick up the truck and they tell me it still needs the tire pressure monitor sensors. Cool I bring it back in for that. Well after that I noticed a slow leak in the back tires. When washing the truck I noticed around the valve stems, it had bubbles. Figured that was issue. Didn't rush getting the stems replaced cause the leak was very slow. Started to get faster of a leak so I took it Dobbs to have those replaced. Come to find out it's not the valve stems and there was a crack in the inside of the wheel. The tech there said it looks like it's been there and just got worse. Which I agree considering it didn't look like it just happened considering aluminum would be shiny where it cracked or separated. It was not. I have pictures it kinda looks like JB weld or something was used to cover it up. When I call the dealership( had to talk to the sales manager since the salesman I had doesn't work there anymore apparently) they tell me it's not cover under my 90 warranty ( I've had the truck barely 60 days) cause there's no way to tell it was there when I bought it, in a very rude manner. So now I'm spending $400 for a new rim. Will never trust this dealer. Will be shopping anywhere else but here next time. More

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I have peices missing from the car and no one from there has even reached out to me has even reached out to me More

by My happy wife Verified Customer Verified Customer

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Great service, it was easy to get what i needed done. I was in and out pretty quick for how busy it was I was in and out pretty quick for how busy it was More

by aaltmann13 Verified Customer Verified Customer

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From the beginning everyone was super helpful and prompt. I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service of everyone. More

by Mbliss Verified Customer Verified Customer

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Great service. They worked hard on my deal... made sure I liked the vehicle. Excellent customer care! They worked hard on my deal... made sure I liked the vehicle. Excellent customer care! More

by ced.kins87 Verified Customer Verified Customer

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Jim Butler provides The best service I’ve ever received They are courteous, professional, on time and provide excellent communication before during and after the service appointment The shop area is imm They are courteous, professional, on time and provide excellent communication before during and after the service appointment The shop area is immaculate and Jake and the entire staff make you feel like a VIP! More

by Randy Verified Customer Verified Customer

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My experience with Jim Butler Kia was amazing! Cheryl was such a nice and good person to work with. She helped answer all of my questions and give me any and all details about the Kia Seltos witho Cheryl was such a nice and good person to work with. She helped answer all of my questions and give me any and all details about the Kia Seltos without being over the top. She helped make narrowing down my car choices super easy and made the purchasing process go very smoothly. I will definitely recommend Cheryl and Jim Butler Kia to any family and friends looking to buy a car in the future. More

by sophie.warren2002 Verified Customer Verified Customer

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Customer service was great, they kept me informed and it was quick! I’m Very satisfied. was quick! I’m Very satisfied. More

by luster.arianna Verified Customer Verified Customer

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We had a great experience at Jim Butler KIA. Got the car we wanted at the price we wanted. Got the car we wanted at the price we wanted. More

by jaimeschulz990 Verified Customer Verified Customer

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Friendly staff, greeted when you enter the dealership. Clean and well maintained inside the dealership. Clean and well maintained inside the dealership. More

by tmixer80 Verified Customer Verified Customer

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