James Brown
James Brown at Toyota of Rockwall
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James Brown | Page 3

New Car Director

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.7
100 Reviews

Moved to the Dallas area from NY 15 yrs ago. Husband, father of 3 daughters and several dogs. I love helping solve transportation needs throughout North Texas.

Languages Spoken

English English

4.7

100 Reviews

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100 Reviews of James Brown

September 03, 2023

Dealership Rating
Employee Rating

Great people who tried hard to make the process seamless. Had a very short timeframe to get 2 new cars bought and prepped as they were being delivered. More

by richardandro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez

Sep 05, 2023

Toyota of Rockwall responded

Thank you, Richard, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicles. We truly appreciate your feedback!

August 20, 2023

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Very professional and found us a nice clean preowned RAV4 . Time at dealership was very reasonable ! More

by jgreber73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Aaron Pieratt

Aug 21, 2023

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2023

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Kasey was an excellent service advisor . . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how More

by Lohop4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2023

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your feedback with Kasey and our crew. We truly appreciate your business here at Toyota of Rockwall.

August 17, 2023

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Very good experience working with the sales person and the finance department. Will recommend dealership. More

by idaho167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Russell Morgan

Aug 20, 2023

Toyota of Rockwall responded

Thank you so much for your review. We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

August 17, 2023

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Russ and James are the dream team! We have 4 children, and we have bought all of our cars from them. Love the caring, professionals that they are. More

by drjeffwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Morgan , James Adams needs to receive 5 stars! He is friendly, professional, attentive, and caring. Excellent service, thank you James!

Aug 20, 2023

Toyota of Rockwall responded

Thank you so much for choosing us over the years. We truly appreciate your business. Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review.

August 02, 2023

Dealership Rating
Employee Rating

We had a great experience leasing our new Toyota Corolla Cross LE from Toyota of Rockwall. More

by MKBerry
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez, Oscar Boyd

Aug 03, 2023

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 31, 2023

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Employee Rating

The salesperson, Josh Wells, was most helpful and professional. They were able to find the right car for me and I love it. More

by MadL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Wells

Aug 01, 2023

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Josh was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 26, 2023

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Excellent car buying experience. No pressure and Neiamias and both James were very easy to work with. More

by Csmcgibbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Nehemias Lopez

Jul 27, 2023

Toyota of Rockwall responded

It's great to hear that Nehemias and James was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 19, 2023

Dealership Rating
Employee Rating

I’m disappointed with the company Toyota for going the cheap route as far as the glove box no lining , no lining for the secret compartment when I’ve always had a Camry that had these things and not to me More

by Sherry.mills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin, Oscar Boyd

Jul 20, 2023

Toyota of Rockwall responded

Thanks for your review, Sherry. We are glad that we had the opportunity to work with you. We apologize that you're not completely thrilled with your new vehicle. Please let us know if there's anything else we can do for you.

June 14, 2023

Dealership Rating
Employee Rating

Good prompt customers service. Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive More

by copchop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2023

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

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