James D'Agostino | Page 4

Best customer service I have received and everyone there is very kind, helping, and caring is very kind, helping, and caring More

by EMELYYS28 Verified Customer Verified Customer

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Gracious, understanding, professional, knowledgeable, patient and personable. Great to work with on every level! I would work with Joe and Rallye again in a heartbeat patient and personable. Great to work with on every level! I would work with Joe and Rallye again in a heartbeat More

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Everyone is always courteous and helpful. They accommodate with my schedule. and do a good job. Thank you They accommodate with my schedule. and do a good job. Thank you More

by ACORNPONDS Verified Customer Verified Customer

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I have been going this dealership for a while but only for services. This time I got myself a previously owned BMW through them. It was just as good as getting a service from them. Prompt response and fol for services. This time I got myself a previously owned BMW through them. It was just as good as getting a service from them. Prompt response and follow through from Chris. Didn’t forget about me. I like that. :)) More

by cguner Verified Customer Verified Customer

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Frank the Service advisor Is professional and gets the job done and keeps you updated the entire time Always a pleasure bringing my car into service. job done and keeps you updated the entire time Always a pleasure bringing my car into service. More

by PRNCOLODAN Verified Customer Verified Customer

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Responsive, friendly and professional. On and on and on and on and on and on On and on and on and on and on and on More

by JONSDAD Verified Customer Verified Customer

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I got great service from everyone they are very professional pleasant friendly I b am very happy and lucky to got them professional pleasant friendly I b am very happy and lucky to got them More

by NEELUM450 Verified Customer Verified Customer

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Great service. Reasonable price. Comfortable waiting area. We'll come again next time. Would like have some more cookie donuts. Reasonable price. Comfortable waiting area. We'll come again next time. Would like have some more cookie donuts. More

by JL88USA Verified Customer Verified Customer

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I had some issues with my original salesman but Rallye quickly recognized my concerns... I have been dealing with Carlos Nieto, preowned Director. Carlos happily took care of all my issues. I am more th quickly recognized my concerns... I have been dealing with Carlos Nieto, preowned Director. Carlos happily took care of all my issues. I am more than satisfied with my overall experience with Rallye BMW. It is clear to me that Rallye makes customer service their main priority....I will only purchase all future BMW's only from Rallye. I have been a BMW customer for the past 20 years and I am a loyal BMW owner & I can now say that I will be a loyal Rallye Customer. More

by davisana33 Verified Customer Verified Customer

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I had been searching for an X7 with a particular set of packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences that weren't the best until I spoke with Robert Wachsman and then finally I had the most outstanding customer sales experience ever and ended buying a 21 CPO X7 with everything that I was looking for in my BMW. I couldn't be happier and wish that I had met and worked with Robert sooner. He took the time to talk about the dealership, the brand, introduced himself and understood what I was looking for and why I had expressed interest in an X7 that had just been returned to the dealership. There was no pressure at anytime during the sales process to put money down, lock in the car etc. He went above and beyond to get me pictures of the vehicle, all the additional info that I had requested and patiently answered all my questions. He also made the shipping process easier by connecting me with a shipping company that was also outstanding to work with. When I visited the dealership, Robert had everything in place for me to take a look at the car, complete the paperwork, get familiar with all the options on the car without any delay so I could catch my return flight the same day. Thanks to Dylan Diaz, Sharronda James and James Geary for working with me at the dealership. Robert also helped out by keeping the car at the dealership for an additional 2 weeks as I had unplanned international travel. The shipping was also timed to perfection so that the car was delivered to my home a couple of days after I returned from my trip. I couldn't have asked for a better experience than what I got from Robert Wachsman and Rallye BMW. I look forward to working with them in the future and will recommend them to friends and family. More

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