James Dunn
James Dunn at Martin Chevrolet

James Dunn

Finance Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.9
548 Reviews
4.9

548 Reviews

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548 Reviews of James Dunn

September 27, 2025

Dealership Rating
Employee Rating

The experience was highly satisfactory, involving interactions with only two individuals: the finance manager and a seasoned salesperson. The entire process was completed within an hour and thirty mi More

by US Post Company
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Sep 30, 2025

Martin Chevrolet responded

Thank you for the wonderful review. We appreciate you letting us know you are pleased with the dealership, and we look forward to serving you again in the future! - Martin Chevrolet

September 21, 2025

Dealership Rating
Employee Rating

It was a pleasure doing business with Luke & Martin Chevrolet. Luke was extremely helpful showing me all the features of the Traverse More

by Tom R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luke Eckhardt

Sep 22, 2025

Martin Chevrolet responded

Tom R, Thanks so much for sharing your experience with us! We're thrilled to hear that we met your expectations and that our team could be there to support you. It means a lot to us! - Martin Chevrolet

September 20, 2025

Dealership Rating
Employee Rating

Adam was great to work with. He made the experience easy. Glad we were able to get the truck we wanted. More

by kordecki08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Adam Arliskas

Sep 22, 2025

Martin Chevrolet responded

Congrats on your new truck! So awesome to hear Adam made the process smooth and that you got the one you truly wanted! Can’t wait to see you back for a bunch of free oil changes and car washes! - Martin Chevrolet

September 18, 2025

Dealership Rating
Employee Rating

On August 23, Edward Mouton is an excellent salesperson, make me feel comfortable and respected. He answers all my questions in regards to the Trailblazer functionality. He was very patient and profesional More

by Lorena Ocana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Mouton, Nathan Hill

Sep 22, 2025

Martin Chevrolet responded

Lorena, Thank you for your wonderful review and for choosing our dealership! We’re thrilled to hear about your positive experience with Edward Mouton. His dedication to ensuring you felt comfortable, respected, and well-informed about your 2026 Trailblazer’s features truly reflects our commitment to exceptional service. We’re especially glad he went above and beyond to assist with activating the app for your phone. We’re equally delighted to hear about Nathan Hill’s outstanding service. His positive attitude, clear communication, and thoughtful gesture of bringing your Trailblazer to you highlight the level of care we strive to provide. We’ll be sure to pass along your kind words to both Edward and Nathan. Thank you again for your feedback and for trusting us with such an important decision. We look forward to serving you in the future! - Martin Chevrolet

August 30, 2025

Dealership Rating
Employee Rating

Chris was very courteous and kept us up-to-date regarding our the repair of our vehicle. More

by R.WAKEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Martin Chevrolet responded

Thank you for the excellent review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

August 05, 2025

Dealership Rating
Employee Rating

Adam was so much help and got us exactly what we needed and were looking for!! More

by Meghanarnold28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Martin Chevrolet responded

We are so happy to hear Adam was able to help you out in finding the right vehicle to fit your needs! We hope you are enjoying your new ride and hope to see you soon for a ton of free car washes and oil changes! - Martin Chevrolet

July 30, 2025

Dealership Rating
Employee Rating

Purchased my fourth car from Martin Chevrolet. Thanks Ed Mouton for the excellent service. Always a great experience. More

by mrsnhb3 corvettemomma13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Enjoy that new ride! - Martin Chevrolet

July 11, 2025

Dealership Rating
Employee Rating

We had a very enjoyable experience at your dealership and we would recommend any of our friends and family to drive to your dealership because you helped us so much and we’re so friendly. Thank you again for More

by Anpohl
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Jul 18, 2025

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

July 03, 2025

Dealership Rating
Employee Rating

Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

June 26, 2025

Dealership Rating
Employee Rating

Polite, respectful, honest, knowledgeable sales team with integrity that made purchasing a car a pleasure. More

by nmarshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Jose Sanchez , Jack (5 stars as well)

Jul 03, 2025

Martin Chevrolet responded

It's reviews like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

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