James Dunn
James Dunn at Martin Chevrolet

James Dunn

Finance Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8
551 Reviews
4.8

551 Reviews

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551 Reviews of James Dunn

October 11, 2025

Dealership Rating
Employee Rating

The dealer ship is nice the people are very friendly. The wait time is very long for what I had done. More

by KDLATTANZIO
Service Price Transparency
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Recommend Dealer
Yes

October 11, 2025

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My salesman Jose was great, patient and helpful, very knowledgeable about the car. The service department, Nathan was also very helpful and respectful. More

by roxielshelton
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill , Lisa

October 02, 2025

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Professional and courteous employees whom take the time to explain the work needed to be done. The companies environment is friendly. The facility is very clean along with the facility having a comfortable More

by Mary1525
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Recommend Dealer
Yes
Oct 10, 2025

Martin Chevrolet responded

Mary, Thank you for the glowing review! We're thrilled to hear you had such a great experience with our team. If there is ever anything else we can help you with, please don't hesitate to reach out! - Martin Chevrolet

September 27, 2025

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The experience was highly satisfactory, involving interactions with only two individuals: the finance manager and a seasoned salesperson. The entire process was completed within an hour and thirty mi More

by US Post Company
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Sep 30, 2025

Martin Chevrolet responded

Thank you for the wonderful review. We appreciate you letting us know you are pleased with the dealership, and we look forward to serving you again in the future! - Martin Chevrolet

September 21, 2025

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It was a pleasure doing business with Luke & Martin Chevrolet. Luke was extremely helpful showing me all the features of the Traverse More

by Tom R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luke Eckhardt

Sep 22, 2025

Martin Chevrolet responded

Tom R, Thanks so much for sharing your experience with us! We're thrilled to hear that we met your expectations and that our team could be there to support you. It means a lot to us! - Martin Chevrolet

September 20, 2025

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Adam was great to work with. He made the experience easy. Glad we were able to get the truck we wanted. More

by kordecki08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Adam Arliskas

Sep 22, 2025

Martin Chevrolet responded

Congrats on your new truck! So awesome to hear Adam made the process smooth and that you got the one you truly wanted! Can’t wait to see you back for a bunch of free oil changes and car washes! - Martin Chevrolet

September 18, 2025

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On August 23, Edward Mouton is an excellent salesperson, make me feel comfortable and respected. He answers all my questions in regards to the Trailblazer functionality. He was very patient and profesional More

by Lorena Ocana
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Recommend Dealer
Yes

Other Employees Tagged: Ed Mouton, Nathan Hill

Sep 22, 2025

Martin Chevrolet responded

Lorena, Thank you for your wonderful review and for choosing our dealership! We’re thrilled to hear about your positive experience with Edward Mouton. His dedication to ensuring you felt comfortable, respected, and well-informed about your 2026 Trailblazer’s features truly reflects our commitment to exceptional service. We’re especially glad he went above and beyond to assist with activating the app for your phone. We’re equally delighted to hear about Nathan Hill’s outstanding service. His positive attitude, clear communication, and thoughtful gesture of bringing your Trailblazer to you highlight the level of care we strive to provide. We’ll be sure to pass along your kind words to both Edward and Nathan. Thank you again for your feedback and for trusting us with such an important decision. We look forward to serving you in the future! - Martin Chevrolet

August 30, 2025

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Chris was very courteous and kept us up-to-date regarding our the repair of our vehicle. More

by R.WAKEFORD
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2025

Martin Chevrolet responded

Thank you for the excellent review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

August 05, 2025

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Adam was so much help and got us exactly what we needed and were looking for!! More

by Meghanarnold28
Sales Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Martin Chevrolet responded

We are so happy to hear Adam was able to help you out in finding the right vehicle to fit your needs! We hope you are enjoying your new ride and hope to see you soon for a ton of free car washes and oil changes! - Martin Chevrolet

July 30, 2025

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Purchased my fourth car from Martin Chevrolet. Thanks Ed Mouton for the excellent service. Always a great experience. More

by mrsnhb3 corvettemomma13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Enjoy that new ride! - Martin Chevrolet

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