James Gibbons | Page 3

Great customer focus from the sales through service teams. Special Shoutout to James Gibbons for exceptional service. teams. Special Shoutout to James Gibbons for exceptional service. More

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James was quick to understand and assess the problem; parts were quickly secured. Getting appointment took a bit. parts were quickly secured. Getting appointment took a bit. More

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This is a great dealership…. service department is excellent…. Very organized and professional! I also work with Hadi Eslami for buying and leasing my BMW’s. Highly recommend thi service department is excellent…. Very organized and professional! I also work with Hadi Eslami for buying and leasing my BMW’s. Highly recommend this dealership! More

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The service and professionalism was superb! But why did you take out the work cubicles? I have to wait and work and there was absolutely no place to work -I counted on having a quiet and comfor But why did you take out the work cubicles? I have to wait and work and there was absolutely no place to work -I counted on having a quiet and comfortable place to work while I waited. It was chaotic and loud! More

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Organized, efficient , and friendly is what they are. Add to it the quality of work , their process for keeping you informed and an advisor like James Gibbons and you have top of class organization . A Add to it the quality of work , their process for keeping you informed and an advisor like James Gibbons and you have top of class organization . And the facility renovation makes the building look great too . More

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It’s amazing how Herb Chambers BMW, their advisors, technicians, managers, assistants get it right.. from getting Lyfted and lifted up by the outstanding service. I wish my healthcare team took as good technicians, managers, assistants get it right.. from getting Lyfted and lifted up by the outstanding service. I wish my healthcare team took as good care for me as Herb and crew do for the Beamer! Thank you and happy holidays, everyone! The X2 is rarin’ to go!! More

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My service advisor James is great. He provides excellent and helpful service every time. However, I want to note my disappointment with the dealership removing the quiet workroom from He provides excellent and helpful service every time. However, I want to note my disappointment with the dealership removing the quiet workroom from their waiting area. Some of us need to wait for our cars and the room was perfect for those who need to work while waiting. Please bring it back. More

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Service was couteous, attentive to detail, thorough explanations, fficient and effective. Kudos to Mr. James Gibbons in particular. explanations, fficient and effective. Kudos to Mr. James Gibbons in particular. More

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Communication with the customer leaves much to be desired.Car was initially delivered to wrong address. desired.Car was initially delivered to wrong address. More

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Service performed in a timely manner. Communication Outstanding. Service advisor knowledgeable and facilitated my visit in a timely manner Communication Outstanding. Service advisor knowledgeable and facilitated my visit in a timely manner More

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