Jamie Annese | Page 50

Jamie my service advisor is always the picture of excellence and professionalism. She understands my concerns a d makes sure everything is taken care of the first time. My service specialist, Stevon excellence and professionalism. She understands my concerns a d makes sure everything is taken care of the first time. My service specialist, Stevon is also outstanding. I would trust them with any vehicle that I own. More

by Carmella Verified Customer Verified Customer

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Excellent customer service and great communication. I would highly recommend them. Jamie was very helpful and provided updates along the way so we could coordinate the vehicle pickup would highly recommend them. Jamie was very helpful and provided updates along the way so we could coordinate the vehicle pickup More

by pdigiacobbe Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great ser Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by ec1983 Verified Customer Verified Customer

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I just purchased my 5th BMW from FERMAN. Why? Because of the outstanding team of Sales and service at FERMAN. Do not even think of going to another dealership! Other dealerships try and emulate FERMAN becau the outstanding team of Sales and service at FERMAN. Do not even think of going to another dealership! Other dealerships try and emulate FERMAN because they know FERMAN is the best. More

by Carmella Verified Customer Verified Customer

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Going down hill..actually did worst to my car than I took it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only one there take seem to care More

by Jt33781 Verified Customer Verified Customer

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Ferman BMW has always been a cold sting to my needs and my car as well. Jamie is extremely helpful and answers all my questions promptly and diligently. I highly recommend Ferman BMW And Jamie Annese for my car as well. Jamie is extremely helpful and answers all my questions promptly and diligently. I highly recommend Ferman BMW And Jamie Annese for all your service needs More

by PAUL_INCORVAIA Verified Customer Verified Customer

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Service department was excellent helpful friendly and honest sales can’t say enough good things about Alex Wolf still helpful after the sale a great team effort honest sales can’t say enough good things about Alex Wolf still helpful after the sale a great team effort More

by igoepat Verified Customer Verified Customer

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From scheduling to pick up, every interaction with the people in the department was positive. Jaime in service, Luis at Loaner desk, forget the woman’s name to brought me my key (she’s from Bethesda, MD) people in the department was positive. Jaime in service, Luis at Loaner desk, forget the woman’s name to brought me my key (she’s from Bethesda, MD). Really appreciated that my car was waiting for me to drive away. More

by lee.morales Verified Customer Verified Customer

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Facility was clean and very well decorated. Service personnel were courteous and efficient as well as knowledgeable about g to heir products. Communication was very good via texts and phone. Overall a personnel were courteous and efficient as well as knowledgeable about g to heir products. Communication was very good via texts and phone. Overall a very good experience. More

by OTT10844 Verified Customer Verified Customer

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Ferman BMW service department went above and beyond what we expected to fix our issue! We highly recommend them. Kyle and Jamie are the best! we expected to fix our issue! We highly recommend them. Kyle and Jamie are the best! More

by Rmeekhof Verified Customer Verified Customer

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