Jamie Annese | Page 60

Ferman BMW ROCKS!!!! My service rep Jamie Anise and her team do a FANTASTIC job whether it’s just egular maintenance or “Spa Day” for my 425i. I will definitely come back My service rep Jamie Anise and her team do a FANTASTIC job whether it’s just egular maintenance or “Spa Day” for my 425i. I will definitely come back !!!! More

by Switz Verified Customer Verified Customer

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Great place Very friendly and accommodating. Also the waiting lounge is extremely comfortable. This is the 4th visit and I’m always very pleased. They do very g Very friendly and accommodating. Also the waiting lounge is extremely comfortable. This is the 4th visit and I’m always very pleased. They do very good work. More

by jeff_steinhoff Verified Customer Verified Customer

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Wonderful The service team is efficient like clockwork. Friendly and professional. Jaime Annese is great! I also met the BMW tech Stevon and Mgr Kyle who e The service team is efficient like clockwork. Friendly and professional. Jaime Annese is great! I also met the BMW tech Stevon and Mgr Kyle who explained findings to me and we're very helpful. Great teamwork all around More

by yogizum Verified Customer Verified Customer

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satisfactory, not great The team there is very professional. Usually for my scheduled service/maintenance, the work and service is satisfactory. However my last visit there w The team there is very professional. Usually for my scheduled service/maintenance, the work and service is satisfactory. However my last visit there was a disappointment. My 2 year old Bmw (in warranty) pulls slightly to the left while driving. After check, I was recommended to change my 2 year old front tires as they appear to be slightly worn in the sides which could be a cause of the pull. I would have expected an alignment check atleast. Rather I was provided an estimate of new tire cost for replacement (though these tires are just 2 years old 25K miles and no significant signs of wear n tear) and an estimate for alignment as well. More

by SUMEN.DAS Verified Customer Verified Customer

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Great people!! Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It woul Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail. my overall experience is great. More

by AntonioM4 Verified Customer Verified Customer

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Jamie once again made my experience flawless. My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and Jamie’s was able to accommodate me with a loaner. My car was fixed within a couple of days and it was covered by the dealership warranty. I’m very pleased. More

by BMW gal Verified Customer Verified Customer

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Excellent and attentive service Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and w Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and won’t be the last! More

by Catherine E Verified Customer Verified Customer

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Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down Ferman BMW with MY BMW! I highly recommend and continue to be your loyal patron! More

by aj7811 Verified Customer Verified Customer

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Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More

by SILYTIGER Verified Customer Verified Customer

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Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the most expensive. More

by PHILGRT42 Verified Customer Verified Customer

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