Dealership Experience
18 yrs
Industry Experience
21 yrs, 9 mos
852 Reviews
Write a Review852 Reviews of Jamie Annese
May 27, 2020
Jamie Annese IS the reason we drive 60 miles for servicing of past and present BMW's. Dealership is clean and personnel are always courteous. IS the reason we drive 60 miles for servicing of past and present BMW's. Dealership is clean and personnel are always courteous. More
May 20, 2020
Jaime provided an excellent service. Despite the COVID restrictions, she provided updated communication. Great to work with. I will be back for my next ser provided an excellent service. Despite the COVID restrictions, she provided updated communication. Great to work with. I will be back for my next service needs. More
May 18, 2020
Jamie is an outstanding Service advisor- for critical service the appointment was scheduled quickly, a great loaner vehicle was provided, the service was a great value with discounts applied, frequent se service the appointment was scheduled quickly, a great loaner vehicle was provided, the service was a great value with discounts applied, frequent service updates were sent, and the dealership has a clean comfortable wait area. Ferman always does an excellent job servicing my car. More
May 13, 2020
Excellent service Caesar is a great service adviser very helpful and very friendly I have been coming to this dealership over 10 years this is my 3rd car I purchased here. I hope the bagels will be back s helpful and very friendly I have been coming to this dealership over 10 years this is my 3rd car I purchased here. I hope the bagels will be back soon 😊 More
Other Employees Tagged: Cesar Tereso, Alex Wolf, Joe Cleaver, Karl Alvarez
May 13, 2020
Thank you Cezar for a great service, This BMW location is few steps ahead of st Pete location... I have purchased a car here before, also recommended this location to a friend, resulting in a purchase of an few steps ahead of st Pete location... I have purchased a car here before, also recommended this location to a friend, resulting in a purchase of an SUV. More
Other Employees Tagged: Cesar Tereso
May 07, 2020
Ferman BMW successfully “pivoted” their vehicle servicing during the COVID-19 quarantine by instituting safe concierge service for vehicle pickup and return to my home. I have purchased and serviced BMW veh during the COVID-19 quarantine by instituting safe concierge service for vehicle pickup and return to my home. I have purchased and serviced BMW vehicles at Ferman since moving to Florida in 2013 and this was truly “white glove” service. More
Other Employees Tagged: Mary Keller, Dan Macdonald, Karl Alvarez
May 04, 2020
Service was excellent! Jamie was fantastic and did a really great job with social distancing and all that stuff. I was really impressed with the care the service department took to ensure the vehicles really great job with social distancing and all that stuff. I was really impressed with the care the service department took to ensure the vehicles maintained a sanitary state. More
May 04, 2020
Recommend your service center b/c no other around area Messed up all 3 mirrors, and seats. Why would this happen.? How many feet is it to the service garage? My X2 is in my opinion an economy level bmw and Messed up all 3 mirrors, and seats. Why would this happen.? How many feet is it to the service garage? My X2 is in my opinion an economy level bmw and I’m dissatisfied with the vehicle. More
April 28, 2020
Technician was very knowledgeable and efficient in getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. More
April 26, 2020
Excellent Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoy Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoyable experience. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Kyle Silcox, Sal Graziano , Jimmy Whaley, Marc Youngsma

