Jamie Annese | Page 61

My experience here at the BMW dealership with Ferman has been exceptional I feel like I’m at home because that’s how they make me feel from Carle to Allen and Robert they are very nice to me and always give been exceptional I feel like I’m at home because that’s how they make me feel from Carle to Allen and Robert they are very nice to me and always give me the first option for service More

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Great communication efficient service and friendly staff. They made sure to work around my schedule and followed up to make sure things were OK afterwards. They made sure to work around my schedule and followed up to make sure things were OK afterwards. More

by Glrdmd Verified Customer Verified Customer

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Extra Special Care!! I can't say enough nice things about my dealings with the Ferman BMW service center- I have been a long time customer (since it was Sunshine BMW 20 ye I can't say enough nice things about my dealings with the Ferman BMW service center- I have been a long time customer (since it was Sunshine BMW 20 years ago!!) and haven't really been happy with my dealings with the service department until recently- Now when I come in, I always ask for the same team- Orion Mancini on the intake/initial point of contact and Jamie Annese as my service advisor. The last few visits have been far superior- these two always go the extra mile to make sure that my questions are answered and all of my requests have been addressed. I was thinking of giving up and going elsewhere, but thanks to these two- I've decided to stay at Ferman. Thank you Orion and Jamie for a great experience!! You two are the BEST!!! PS- I always trust Kyle Silcox to find out what's REALLY wrong with my car!! More

by DR SALTON Verified Customer Verified Customer

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My experience with Ferman BMW has been outstanding so far. The Client Advisor Alex W. was extremely helpful, knowledgeable and just an all around pleasure to deal with. Joe C Business Manager was great far. The Client Advisor Alex W. was extremely helpful, knowledgeable and just an all around pleasure to deal with. Joe C Business Manager was great and explained all available options from finance to extra warranties in a clear manner and didn’t push any extras (only informed) which was a great experience. Karl A.was fair and responsive to all requests and the pricing was exceptional from the cost of the vehicle to the value of the trade. I don’t give high marks often as there is always room for improvement, but in the case of Ferman BMW from start to finish the process has been as close to perfect as I have ever had. All of these people did everything possible to make the experience smooth, uneventful and enjoyable as can be. A special thanks to Alex W on really going the extra mile to make things run efficiently and taking outstanding care of me. More

by gregkbaker Verified Customer Verified Customer

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Easy pickup and delivery, great service I have a had a number of vehicles serviced at Ferman with great results. Staff is courteous and knowledgeable. No high pressure tactics when service I have a had a number of vehicles serviced at Ferman with great results. Staff is courteous and knowledgeable. No high pressure tactics when service is required. More

by kt.mcd1 Verified Customer Verified Customer

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I Always get excellent customer service. When I bring my car in. Jamie always kept me informed while I was there. I also like how they text me and follow up. car in. Jamie always kept me informed while I was there. I also like how they text me and follow up. More

by wdsidelady Verified Customer Verified Customer

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I was a pleasure working with Bob Murry and my sales person Cleo , thanks to their professional help I will continue to do business with Ferman person Cleo , thanks to their professional help I will continue to do business with Ferman More

by cceverilla Verified Customer Verified Customer

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Great service and sales team Always treated like important customers. Service and Sales are fabulous. WE will be returning customer. Neat clean and well serviced showroom. Grea Always treated like important customers. Service and Sales are fabulous. WE will be returning customer. Neat clean and well serviced showroom. Great inventory and quality products. More

by BODYFITNESSFL Verified Customer Verified Customer

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Efficient I have been going to Ferman for years. Always good service with a smile. Nice free loaner cars. Their work is thorough. A nice touch is washing the c I have been going to Ferman for years. Always good service with a smile. Nice free loaner cars. Their work is thorough. A nice touch is washing the car after the service is complete More

by TOM@GAPUTIS.COM Verified Customer Verified Customer

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I find the service & support from Ferman BMW in Palm Harbor to be exceptional. There is another dealership closer to me but going the extra distance makes it worthwhile Harbor to be exceptional. There is another dealership closer to me but going the extra distance makes it worthwhile More

by Adam Laufer Verified Customer Verified Customer

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