Jamie Annese
Jamie Annese at Ferman BMW

Jamie Annese | Page 73

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

Contact Me
4.7
851 Reviews

Dealership Experience

18 yrs

Industry Experience

21 yrs, 9 mos

4.7

851 Reviews

Write a Review

851 Reviews of Jamie Annese

January 28, 2019

Dealership Rating
Employee Rating

Love Ferman BMW Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog More

by tereso42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk , Jimmy Whaley

Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 26, 2019

Dealership Rating
Employee Rating

Great experience Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promp More

by S gallaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Bennis, Matt Cerro

Jan 28, 2019

Ferman BMW responded

Thank you for your review!

January 25, 2019

Dealership Rating
Employee Rating

Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com More

by Lost Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Hawk

Jan 30, 2019

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 21, 2019

Dealership Rating

when out of warrenty ....pricing is too high I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumpe More

by DANKOEHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 22, 2019

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 19, 2019

Dealership Rating
Employee Rating

Steve Venden & entire team at Ferman is the BEST!!! Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. H More

by mlp6498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Joe Cleaver, Karl Alvarez , Jamie Byrd, Steven Venden

Jan 22, 2019

Ferman BMW responded

Thank you for your review!

January 01, 2019

Dealership Rating
Employee Rating

They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More

by PATTONCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk, Kyle Silcox, Bob Murray , Phil Bennis, Erin Chaparro, Jack Dennis, Brandy Kennedy, David Soto, Steven Venden

Jan 03, 2019

Ferman BMW responded

Thank you for your review!

December 29, 2018

Dealership Rating
Employee Rating

Battery check customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great More

by YANKEESRULE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Ferman BMW responded

Thank you for your review!

December 27, 2018

Dealership Rating
Employee Rating

Great service! My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is f More

by hellobeautifulsalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso, Joe Cleaver , Kenny Russell

Dec 27, 2018

Ferman BMW responded

Thank you for your review!

December 26, 2018

Dealership Rating
Employee Rating

Excellent service Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their More

by d.ryan1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2018

Ferman BMW responded

Thank you for your review!

December 19, 2018

Dealership Rating
Employee Rating

Amazing experience! Always committed to excellence! César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my wa More

by mlp6498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso , Jamie Byrd, Tomas Hernandez, Steven Venden

Dec 27, 2018

Ferman BMW responded

Thank you for your review!

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