Jamie Annese | Page 73

Great experience as usual!!! I came in to get my '14 328i serviced and drove home with a '19 330i. This marks my 4th BMW from Ferman and I can tell you it will not be my last. G I came in to get my '14 328i serviced and drove home with a '19 330i. This marks my 4th BMW from Ferman and I can tell you it will not be my last. Great customer service from top to bottom. More

by blm1108 Verified Customer Verified Customer

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Service experience Service reps are great. I truly have a trust issue with the mechanics who either have caused issues, created issues and Ferman would not own it or mad Service reps are great. I truly have a trust issue with the mechanics who either have caused issues, created issues and Ferman would not own it or made unnecessary recommendations. More

by SFRONTERA Verified Customer Verified Customer

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Superstars in the Automotive sales and service industry! All of the folks at Ferman BMW are complete professionals, from the moment you interact with the front desk staff to the dealership management, you ar All of the folks at Ferman BMW are complete professionals, from the moment you interact with the front desk staff to the dealership management, you are treated to exceptional professionalism and a genuine caring attitude. I have never once felt over looked or ignored, my interactions with all facets of this dealerships teams has been top notch! More

by FIREMEDIC41 Verified Customer Verified Customer

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Service The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle would highly recommend Ferman Bmw More

by eric.lane Verified Customer Verified Customer

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Excellent service I have been getting my car serviced for a couple years now at Ferman BMW and I am thoroughly impressed with their service department! I’m a huge fan o I have been getting my car serviced for a couple years now at Ferman BMW and I am thoroughly impressed with their service department! I’m a huge fan of Jamie in service. She writes up the service to be completed on my car and is knowledgeable, dependable and provide fabulous customer service. Stevon is a fantastic technician and I trust him completely with my car. More

by LGULOTTA Verified Customer Verified Customer

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Repairs Done Right Once Team Red or Team Blue has performed any maintenance to my BMW, I've never return, because they are liable and know how to get the job "Done Right Once Team Red or Team Blue has performed any maintenance to my BMW, I've never return, because they are liable and know how to get the job "Done Right" the first time around. My service Adviser Jamie Annese is one of the best, she writes up the order as per my request and if I have any questions on further manners, she always has one of the Repair Team member meet with me for a discussion on a particular repair. Jamie always makes sure I have travel arrangements if the repair will take longer than a day. Which is a big perk for me, I've never had to change any of my day just because my vehicle needs maintenance performed. More

by LINDASURSO Verified Customer Verified Customer

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Jamie and the service team are awesome! I highly recommend the service team and all of the Ferman group. Jamie did take very good care of us and provided me a loaner to use as well. They are I highly recommend the service team and all of the Ferman group. Jamie did take very good care of us and provided me a loaner to use as well. They are great too. Thanks!!!!!! More

by ricksender Verified Customer Verified Customer

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Service experience and ordered A new X5 Always a pleasant experience. Sales team treats you with respect. It’s never like the average car dealership. I actually enjoy car shopping. Continue Always a pleasant experience. Sales team treats you with respect. It’s never like the average car dealership. I actually enjoy car shopping. Continue the good work Ferman. More

by MichellePullen Verified Customer Verified Customer

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service From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly reco From the time we purchased our 2011 BMW X6, We have always had a wonderful experience, from the sales rep to the service department, would highly recommend this place to friends. More

by FERGUSONV46 Verified Customer Verified Customer

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Superior experience at Ferman BMW. Just purchased my second BMW- at Ferman BMW. Want to give a shout out to sales manager Alan, superior sales advisor Mary, Mr. tech savvy Alex, super Just purchased my second BMW- at Ferman BMW. Want to give a shout out to sales manager Alan, superior sales advisor Mary, Mr. tech savvy Alex, super smart and delightful AJ, and last but not least the man the wonderful Willie. So thank you all,look forwarding to visiting the dealership soon. More

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