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Janessa Rios
Janessa Rios at Russ Darrow Toyota of West Bend

Janessa Rios

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
19 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

4.8

19 Reviews

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19 Reviews of Janessa Rios

July 12, 2025

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Employee Rating

I am extremely satisfied with the service I received. They got the vehicle that I wanted to see there from another one, checked it out, & worked with me to get the financing done. Will always recommend & More

by hassd1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Matthew Buettner, Seth A Tearney, Jordan Seagren, Abigail Lundberg

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Jul 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 29, 2025

Dealership Rating
Employee Rating

I actually had Seth mostly and he was WONDERFUL I was stressed and he was respectful and helpful. I will return for any upcoming work in the future More

by judy.bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Ryan Knepprath

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Jun 29, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you, Judy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

June 28, 2025

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Employee Rating

Clean and friendly Not the most knowledgeable sales staff. Finance was totally on top of game. More

by TATANKAMAN99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler

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Jun 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

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Employee Rating

Everybody was very kind and professional. I’m glad that I bought a car from Russ Darrow Toyota. Thank you! More

by Saaya S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashton Anderson, Abdel Montoya-Ardon

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Jun 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

Dealership Rating
Employee Rating

I was very happy with the dealership and car purchased. Everyone was in a cheerful disposition, the sales representative and Financial Advisor were very nice people to work with. I’d give this dealership 5 More

by ATHLETIC_DIABETIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler, Ashton Anderson

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Jun 12, 2025

Russ Darrow Toyota of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com

May 14, 2025

Dealership Rating
Employee Rating

Service and customer service was excellent! Everything checked out fine and it was finished in no time More

by JEANANDRSON1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Keith Mcginnis, Abigail Lundberg

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May 14, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful. More

by ESLAYTON333
Recommend Dealer
Yes
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Apr 19, 2025

Russ Darrow Toyota of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

We had a good experience. A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping fo More

by rtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 01, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

We had a good experience. A modern efficient well organized business. Sales person knowledgeable, patient, and a good listener. I would recommend them to anyone shopping fo More

by rtn
Recommend Dealer
Yes
Report | Print
Apr 01, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

Our salesman was educated in the Rav 4 that we chose. He was great to deal with. More

by kforan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler, Abdel Montoya-Ardon

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Mar 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

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