Jason Laflam

Very responsive to vehicle owner’s issues and concerns. Prompt and timely diagnostics and repairs. Prompt and timely diagnostics and repairs. More

by rlaflam56 Verified Customer Verified Customer

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Jason and the team made the errand of getting my car inspected so much easier and hassle-free than I expected. They are generous and accommodating! inspected so much easier and hassle-free than I expected. They are generous and accommodating! More

by zeamoonsoulwoodz Verified Customer Verified Customer

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Gabriel my sales person was great, and Handy Downtown was great making my car buying experience easy and quick. great making my car buying experience easy and quick. More

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Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit card! Insulted me when I said I was told I would be loaned a car but never told I would need a credit card! Very rude, very upsetting. Finally after my mother gave them xxxx, they said they’d take my car in and do it right away. So I had to wait almost an hour and was late for work. More

by carol20 Verified Customer Verified Customer

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Jason did a great job. Todd the tech that worked on it was amazing as well Todd the tech that worked on it was amazing as well More

by rlaflam56 Verified Customer Verified Customer

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Jason was great! Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold of each other, because I had gotten transferred to the answering service of a different Jason. I got a diagnostic of several pending major repairs -- everything was comprehensively laid out in a color-coded report with photos of my car's problem areas. I appreciated that Jason explained to me that the report is styled that way intentionally, for maximum transparency and trust building with customers. All around great experience, and I am very grateful for all the accommodation and assistance. More

by zeamoonsoulwoodz Verified Customer Verified Customer

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Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More

by kkivlehan Verified Customer Verified Customer

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Appreciated Jason’s highly personalized and responsive service and his excellent communication as well as the way Handy—overall—organized this recall visit. service and his excellent communication as well as the way Handy—overall—organized this recall visit. More

by daniel.regan0 Verified Customer Verified Customer

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I love this dealership! Ali Kamal did an outstanding job assisting me with find the right vehicle for my needs. He was extremely flexible and worked very hard to meet all m Ali Kamal did an outstanding job assisting me with find the right vehicle for my needs. He was extremely flexible and worked very hard to meet all my needs. Eric and Dennis was also a huge help in helping make this purchase. More

by Paul Verified Customer Verified Customer

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My toyota tacoma just turned 1 year old last week and it is a great truck. I really love the service at Handys in St Albans and it's the second truck I have gotten there! Ali is the best salesman and after is a great truck. I really love the service at Handys in St Albans and it's the second truck I have gotten there! Ali is the best salesman and after the first truck I asked for him again. The service department is really great also. Naim is really nice and answers any questions or if you have specific requests he takes care of you. They are a good team. More

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