Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton | Page 5

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Jeff Stoughton

April 30, 2026

Dealership Rating
Employee Rating

Pleasant, reassuring, explain , listens, and if there are any other questions you may have or any other More

by MELAINE704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Nissan of Elk Grove responded

We are glad we could provide a great experience for you! We're really glad you felt comfortable and that everything was explained clearly. It’s important to us that you feel heard, and we’re always happy to answer any questions you have. We appreciate you coming in and hope we can continue that kind of service for you!

April 30, 2026

Dealership Rating
Employee Rating

Feeling friendly and having good services. Thank you very much! Have a good day! See you next time. More

by sutruong9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Your 5-star review means a lot to the team and we are so glad that you left your visit feeling supported and well taken care of! We always aim to provide high-level service and it's great to know our team continues to deliver just that. We'll be here to welcome you back in the future whenever you need us!

April 28, 2026

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Employee Rating

Jon was courteous, informative and professional. He was patient explaining options available for my concern. He addressed options that dealer can help with since this was an issue I brought up at my More

by lnakajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens, Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad to hear Jon handled your visit with professionalism and took the time to walk you through the available options in a clear and attentive way. It’s also good to know he followed up on your previous concern and helped address what could be done moving forward. We'll be here to welcome you back in the future whenever you need us!

April 22, 2026

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Employee Rating

They did a good job for me I would recommend them to anybody I will come back for more service More

by Steve Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi , Sean Burris, Mark the service manager

Apr 28, 2026

Nissan of Elk Grove responded

Thank you for sharing your wonderful review! We’re glad to hear you had a positive, 5-star experience and that our team took good care of your vehicle during your visit. It is nice to know you feel comfortable recommending us and plan to return for future service. We truly appreciate your support and look forward to helping you again when you need us.

April 15, 2026

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Thank you for A1 service & the propness of getting the job done and done well More

by MICHAELTORREY
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars. We always strive to provide attentive and efficient service to our customers, and we're thrilled to hear it made a difference in your experience at Nissan of Elk Grove! We truly appreciate your support and hope to continue providing amazing service to you during future visits!

April 15, 2026

Dealership Rating
Employee Rating

I’ve been going to this dealership for nearly 20 years almost since it opened and I bought five Nissans from them and I’ve never been disappointed in their service or their service center More

by HARDYMORRIS3
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2026

Nissan of Elk Grove responded

Thank you for your incredible loyalty and for sharing your experience with us! It truly means a great deal to know you’ve trusted our team for so many years and we’re so pleased to hear that both your purchasing and service experiences have consistently met your expectations. We look forward to being here for you for many more years to come!

April 04, 2026

Dealership Rating
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Nissan Elk Grove was very courteous and professional. They kept updated on what was going on with my car. More

by NEITA50N19
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for sharing your kind review. Our team takes great pride in delivering a high level of service, so we're glad you were able to be met with great communication and attentive service. We truly appreciate your trust and support!

April 03, 2026

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Employee Rating

Nissan of Elk Grove provides the best buying and service experience I’ve ever done business either. The service department is excellent in their communication with their customer, and I trust them completel More

by JJJSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Brandon Neveadomi

Apr 08, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We truly appreciate your continued trust in our team, especially given the distance you travel to visit us. It’s rewarding to know that our commitment to consistency, comfort, and clear communication has made a lasting impression. We value your loyalty and look forward to continuing to provide the level of care you expect.

March 31, 2026

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Employee Rating

Great service! Timely well Done work. The problem could not be recreated so I will be retuning soon as it does More

by TERAHGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review. We appreciate your patience, and we’re always committed to helping you resolve any of your vehicle issues, so we'll gladly assist you for any future maintenance needs. Our team looks forward to working with you again soon to ensure your vehicle is performing at its best.

March 31, 2026

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Employee Rating

I was very upset walking in i wasn't sure if my problem could be solved but Jon worked with me and was understanding of it my situation. He offered simple yet descriptive explanations for things i didn't k More

by dallasholly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. Ensuring our customers feel heard and confident in the solutions we provide is very important to us, and we’re happy Jon could make a positive difference in your visit. We'll be here to welcome you back in the future whenever you need us!

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