Jemar DuBose

I purchased a used Lexus at the BMW Store thru their sales associate John Beam who was wonderful to work with. This was a very impressive operation and process in every respect. sales associate John Beam who was wonderful to work with. This was a very impressive operation and process in every respect. More

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I would purchase a used vehicle from the BMW Store/Cincinnati MINI dealership again. Was leery about buying a vehicle from out of state; however, Noah and Jemar made the process very easy, and I Store/Cincinnati MINI dealership again. Was leery about buying a vehicle from out of state; however, Noah and Jemar made the process very easy, and I was very impressed with the service I received. More

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Our experience working with Mat Swartz was fantastic! Also had a great experience with Jemar in financing. I would highly recommend buying a pre-owned car from the BMW store. Also had a great experience with Jemar in financing. I would highly recommend buying a pre-owned car from the BMW store. More

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I had a very specific need for my wife's new car and they had exactly what I wanted and made the process very easy. I have dealt with Paul alot and he is excellent. He actually listened to me and changed h had exactly what I wanted and made the process very easy. I have dealt with Paul alot and he is excellent. He actually listened to me and changed his recommendation based on what I said. Just a great experience. More

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I had an outstanding experience purchasing my BMW X3 from The BMW Store, and I want to specifically recognize three people who made the entire process exceptional: George (Used Car Sales Manager), Paul (my s The BMW Store, and I want to specifically recognize three people who made the entire process exceptional: George (Used Car Sales Manager), Paul (my salesperson), and Jeremy in the service department. From the very beginning, Paul made the buying process easy, transparent, and genuinely enjoyable. He was knowledgeable about the vehicle, patient with my questions, and never made me feel pressured. He made sure everything was clearly explained and took the time to ensure the car was exactly what I was looking for. George, the Used Car Sales Manager, truly went above and beyond. He personally made sure the car was in outstanding condition before delivery. If anything needed attention, he handled it immediately and ensured it was corrected the right way. It was clear that his priority was making sure the vehicle was perfect, not just “good enough.” That level of care and accountability says a lot about the leadership and culture at The BMW Store. I also want to recognize Jeremy in the service department, who made sure the service work was handled smoothly and professionally. Everything that needed to be addressed was taken care of, and the communication throughout the process was excellent. It’s reassuring knowing the service department stands behind the vehicles they sell. The entire experience felt professional, honest, and customer-focused from start to finish. Buying a car can sometimes be stressful, but this team made it smooth and even fun. Because of the way George, Paul, and Jeremy treated me, I will absolutely be buying my future BMWs from The BMW Store, and I will confidently recommend them to friends, family, and colleagues. If you’re looking for a dealership that truly stands behind their vehicles and takes care of their customers, The BMW Store is the place to go. More

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Our buying experience at The Bmw Store was great. Paul, Jemar, Susan and Ric were all very nice and helpful. Paul, Jemar, Susan and Ric were all very nice and helpful. More

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Great experience of buying process. Lovely people who make you feel welcome and try to make it easy. This is my 5th BMW purchase across countries and this was by far the best experience Lovely people who make you feel welcome and try to make it easy. This is my 5th BMW purchase across countries and this was by far the best experience More

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I recently purchased my third BMW from the BMW store and it was a very satisfying experience (again). The sales team is outstanding, in this case Dean and Ric took excellent care of me. I was extremely plea it was a very satisfying experience (again). The sales team is outstanding, in this case Dean and Ric took excellent care of me. I was extremely pleased with my trade-in experience & amount, “breezed through the documentation and delivery process, and left once again, a happy customer! I already know that I can expect excellent service and continued personal attention, when needed. Thanks to everyone involved - it was obviously a team effort. More

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Paul Kolleck, Sales Person was outstanding throughout this purchase process. After deciding on vehicle, he kept us updated as to status as vehicle was in manufacturing and being delivered to dealership. this purchase process. After deciding on vehicle, he kept us updated as to status as vehicle was in manufacturing and being delivered to dealership. Once it arrived Paul notified us and Jemar, Finance, emailed all paperwork, to streamline the delivery process. When we arrived at the dealership to take delivery, Paul had Susan Ward, BMW Wizard on standby ready to walk through the features of the vehicle. Susan did an excellent job and offered if we have any questions to reach out to her for help! What a truly and amazing experience with dealership. This vehicle is truly The Ultimate Driving Machine as advertised. Respectfully, Jon and Brenda Schmiedebusch More

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This was our first visit and purchase at the BMW Store, and we found the experience to be one of the best we've had. Amy was a pleasure to work with, and the dealership goes out of their way to accommodate and we found the experience to be one of the best we've had. Amy was a pleasure to work with, and the dealership goes out of their way to accommodate busy schedules. More

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