Jerry Peters | Page 3

Seamless experience start to finish Mike took the time to help my family find the right car we needed. We knew what we wanted but there was no pressure the entire time we were there. Pam Mike took the time to help my family find the right car we needed. We knew what we wanted but there was no pressure the entire time we were there. Pam and Jerry took care of us as well and were great with our son. Highly recommended! More

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First time Subaru Outback Owner! Crew’s Subaru, especially Kevin Madeo, made a usual stressful situation into a truly enjoyable experience. We felt support and encouragement from ever Crew’s Subaru, especially Kevin Madeo, made a usual stressful situation into a truly enjoyable experience. We felt support and encouragement from everyone at Crew’s. Kevin was super helpful and went the extra mile to make things happen for us! We strongly recommend Kevin and we are so excited to be apart of the Subaru family! Thanks a million! More

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Worth the Drive I have been shopping for a new primary vehicle. After a poor experience with my local Subaru dealer (long story), I reached out to Crews Subaru which I have been shopping for a new primary vehicle. After a poor experience with my local Subaru dealer (long story), I reached out to Crews Subaru which is about a 2 hour drive from my home. I had previous experience with this dealership, as several months ago, I had found a particular used car on their lot that I had been searching for on the internet. It turned out that I bought that car and it was a favorable experience. From the Crews' website, I determined that they happened to have the exact vehicle at their dealership that I had been interested in at my local dealership (right down to the same color and MSRP). Learning this, I did not hesitate to call Nina Milfroth, the sales rep I had previously bought the used car from. She remembered our earlier experience and was eager to help me. To shortened this story - she proceeded to arrange a superior deal that lacked the deception, and unethical business practices that I experienced at my local Subaru dealership (worthy of a separate, scathing review). The wife and I drove to North Charleston a couple days later, picked up the vehicle in the morning, then went to the beautiful Charleston waterfront for lunch and a couple hours of sightseeing. I couldn't be happier with this whole experience with Crews Subaru. More

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Great car-Great experience Millet,(sales), and Jerry,(used car mgr.), were both courteous and professional. They knew their product and my wife and I felt like they were genuine Millet,(sales), and Jerry,(used car mgr.), were both courteous and professional. They knew their product and my wife and I felt like they were genuinely interested in what our needs/wants were. Great car, fair price. (2015 Forester Touring,low mileage) More

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Bought a used car here I purchased a used auto from these people. Tracie was great at following up, and Robert K was friendly and professional. Met Jerry and Rhett as well, I purchased a used auto from these people. Tracie was great at following up, and Robert K was friendly and professional. Met Jerry and Rhett as well, very welcoming. I recommend this group as straight-shooters. More

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Loving my 2017 Subaru Outback! After months of researching vehicles, I decided that a 2017 Subaru Outback would be the perfect vehicle for my needs. In early August, I visited Crews After months of researching vehicles, I decided that a 2017 Subaru Outback would be the perfect vehicle for my needs. In early August, I visited Crews Subaru and took an Outback on a test drive with Robert (in sales). Robert was helpful during the test drive and was able to explain all of the ‘bells and whistles’ to me. I test drove the 4-cyl and the 6-cyl versions of the Outback. I went home that night, looks at Crews Subaru’s inventory online for the various Outbacks on the lot, and went back the next day to purchase. The next morning, I supplied Robert with the VIN of my specific Subaru Outback on the lot that had everything I wanted in it. SALES: The process of purchasing my vehicle was relatively painless. I was able to negotiate a fair price with Robert and Josh, the sales manager. Also, extended warranty options were explained to me, and I chose to purchase an extended warranty. TRADE: I was disappointed that Jerry, the used car manager, offered me 50% of Kelley Blue Book value for my potential Jeep trade. While I understand that they do need to make a profit off of my potential trade, there was no reason to offer 50% of KBB. Had I been offered even 75% of KBB value, I probably would have traded to avoid the hassle of selling my car. I chose to keep my Jeep; I sold it a week later on Craigslist for 99% of KBB value. Jerry’s lowballing of my potential trade FINANCE: Finance was quite easy. I believe my finance manager’s name was Al. He was kind, knowledgeable, and utilized a super-cool touchscreen table for the signing of all documents. Jason, the service manager, introduced himself to me before I left. SERVICE: There was a small cosmetic issue with my new Outback, so I made an appointment with service to replace the part. I came back a few days later for this service, bringing my Labrador with me as we were headed to the vet next. My dog is sweet and smart but also large, drooly, and shedding. While my dog and I waited in the customer service lounge, several employees came over to pet her, refill her water bowl, and offer her treats. I appreciated the dog-friendly atmosphere, although I felt guilty about getting her hair and drool on the floor (she’s a messy drinker). While I have only had a week of experience with Crews Subaru’s sales, finance, and service departments, all is well thus far. The 2017 Outback, of course, is fantastic. More

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ALL STAR TEAM The team at subaru was like working with the all star team. Everyone was friendly and very professional. Jerry Peters met with me originally and too The team at subaru was like working with the all star team. Everyone was friendly and very professional. Jerry Peters met with me originally and took excellent care of me. He drove and looked at my volvo to give me an estimate on trade in value. He walked me through the different vehicles and gave me one to test drive. Rhett Crull took over the second visit and was equally as good. Very informed on the product and did not push me to buy. 10 out of 10 for both Rhett and Jerry. I will recommend them and your dealership! More

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Great Job - Rating A++++ Best experience in buying a car in a log time. Our salesman (Millet Deangles) was very helpful and knowledgeable about the 2017 Subaru Outback we pur Best experience in buying a car in a log time. Our salesman (Millet Deangles) was very helpful and knowledgeable about the 2017 Subaru Outback we purchased. Jerry Peters gave us a good deal also on the Saturn we traded in. Al Pasquinlo was very thorough in explaining and answering questions we had about reviewing and signing all the documents. It was a pleasure dealing with these three gentlemen. Also I had dealing with Tracie Mason thru the dealerships website. She was very pleasant, friendly and quick to return calls. Thanks again to all of you. Rick More

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Made car buying an enjoyable experience Robert Kozakiewicz was very knowledgeable about the Mini that we purchased. Their wasn't a question that he couldn't answer. He was such a pleasure to Robert Kozakiewicz was very knowledgeable about the Mini that we purchased. Their wasn't a question that he couldn't answer. He was such a pleasure to work with. Would highly recommend Robert and Crews Subaru. More

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Another great experience with a Subaru dealership Our entire extended family has owned Subaru cars for the past 20 years. Over the past 7 years we have seen Crews Subaru of Charleston grow to be an ou Our entire extended family has owned Subaru cars for the past 20 years. Over the past 7 years we have seen Crews Subaru of Charleston grow to be an outstanding dealership. As anticipated, our recent experience in the purchase of a new Outback was a great one. The dealership personnel with whom we dealt were informative, professional, patient and made sure that our time spent at Crews was enjoyable and stress-free. More

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