Jerry Peters | Page 5

Beware of hidden issues on used vehicles Bought as close to new as possible off used lot with 4,700 miles and questioned musty odor coming from AC on test drive - salesman ignored my comments Bought as close to new as possible off used lot with 4,700 miles and questioned musty odor coming from AC on test drive - salesman ignored my comments - we bought car anyway and hoping it would resolve and only due to sitting on lot for 1 month only to discover the musty odor will not go away when AC is on.. Salesman suggested inserting a dryer sheet into cabin filter area to resolve ( cover up) smell. Several calls to several dealerships to diagnose issue - AC refresh required $150 service. Called dealership asking for $$ to remedy and they said NO. Told me what a great deal I received and questioned why I bought if I felt there was an issue. Would not recommend this dealership due to lack of service after the sale. Dealer did absolutely no service to this vehicle before it went on used lot. More

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Excellent Transaction Smooth and painless purchasing experience. Everyone was very professional and went above and beyond to assist in working out the large and small deta Smooth and painless purchasing experience. Everyone was very professional and went above and beyond to assist in working out the large and small details. My second purchase at Crews Subaru and I'll be returning to them when its time to buy again. More

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Wish I had come here years ago. Everyone was soo helpful and kind - my experience was so nice, my wife bought a new car when she took me to get mine. Great dealership. Everyone was soo helpful and kind - my experience was so nice, my wife bought a new car when she took me to get mine. Great dealership. More

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A happy customer! I recently bought a Subaru Crosstrek. The staff were quite helpful, with pricing, trade in , and financing. The facilities were neat, and the experi I recently bought a Subaru Crosstrek. The staff were quite helpful, with pricing, trade in , and financing. The facilities were neat, and the experience joyfull. I would thank the staff, who were very courteous, and helpful. More

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Hassle Free This was the best experience I have ever had when purchasing a car! Jerry Peters and the Finance Department made the experience, quick, painless, and This was the best experience I have ever had when purchasing a car! Jerry Peters and the Finance Department made the experience, quick, painless, and practically enjoyable. They were helpful and accommodating. I highly recommend this dealership! More

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New lease My husband and I were able to negotiate a great lease on a 2016 Subaru Legacy last Thursday. We primarily worked with Barry Childress, who was an exce My husband and I were able to negotiate a great lease on a 2016 Subaru Legacy last Thursday. We primarily worked with Barry Childress, who was an exceptional salesman in that I never felt like he was trying to get me into a car I couldn't afford or wasn't interested in. To echo a previous reviewer, I agree that he was super friendly and was extremely knowledgeable about the dealership, the Subaru brand and the specific model car I ended up with. It was a hard sell for me, as my attitude was that the Nissan Maxima is hands-down the best sedan ever made, but it's only taken a few days to make me a believer in the Legacy as well. A big thanks to Barry, Josh and the team at Crews Subaru for all their help!! More

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The Good and Bad I have a mixed review. The Internet Sales Rep, Tracie was excellent in emailing and relaying info regarding their pre owned car sales. Jerry, the sale I have a mixed review. The Internet Sales Rep, Tracie was excellent in emailing and relaying info regarding their pre owned car sales. Jerry, the sales manager, was also terrific in his representation of Crews Subaru. In fact, he was the redeeming grace after my awful experience with Rhett, the salesman. Rhett came off as very personable, at first. I drove a Civic and did question him about a crunching sound I heard during the test drive. He assured me the CV joints had been inspected. After buying the car, the sound was very noticeable. I contacted Rhett the next day and he asked Jerry if they could fix it. Jerry was very agreeable. The car came back and still crunched. I contacted Rhett again. He responded in a demeaning, chauvinistic and insulting manner. I sent my friend down with the car and Rhett continued to unleash his attitude on them as well. He is the stereotypical slick salesman and I would not want anyone else to give him business. If Jerry had not stepped in, I would have been a satisfied customer. Subaru does seem to want to earn your business but Rhett is not a trusted car salesman to deal with. More

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New car purchase. I am very happy with my Outback and received excellent instructions on how to use all the accessories and safety features the vehicle offered. Sale I am very happy with my Outback and received excellent instructions on how to use all the accessories and safety features the vehicle offered. Sales and staff personnel excellent. Knowledgeable. Not pushy. Highly recommend. More

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Crews' crew creates incredible experience !. To say that the folks at Crews Suburu and I ran a few marathons to get me in the car I've wanted the past year and a half is an understatement. For di To say that the folks at Crews Suburu and I ran a few marathons to get me in the car I've wanted the past year and a half is an understatement. For different reasons there were many occasions over the past 18 months that I was ready buy a Suburu Crosstrek but was unable to. At every step of the way, Tracie, Josh, Trey and the entire gang at Crews were with me and supporting me until, finally, a few days ago, I got my Crosstrek ! I consider the folks at Crews to be my dear friends and would love to do anything for them because of their kindness and patience with me. So, maybe this is my opportunity ? I looked at other cars in the final week of decision. There are alot fine SUVs and small SUVs out there, so it was not a slam dunk until I realized that throughout my 'shopping', 2 things were very clear. First, I was comparing every vehicle I drove to the Crosstrek. Secondly, I never felt any trepidation about walking in or making an appointment to talk or drive the Crosstrek again. I don't know about any of you reading this, but there is a certain feeling I get as I walk into most dealerships and they are valid feelings. I feel a need to protect myself. Never at Crews. So, after driving other great SUVs at some of these dealerships, I realized that I loved the Crosstrek by quite a bit over the other options AND I felt like I had friends who have my back at Crews. The bottom line for me was and is Crews has the best product and my back. Thank you ! More

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Incredibly good experience Jerry Peters, Ralph Hunt, and Pam Baker made it easy as pie to trade my Volvo for a Forester, my first Subaru, after watching a friend, her sister, an Jerry Peters, Ralph Hunt, and Pam Baker made it easy as pie to trade my Volvo for a Forester, my first Subaru, after watching a friend, her sister, and her brother-in-law own several in a row. Jerry, Ralph, and Pam were nothing but kind and helpful ,and they know all about cars. Very glad they were there to help me. I am loving this new car. Thanks. More

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