Jesse Friedman
Jesse Friedman at Tucson Subaru

Jesse Friedman | Page 6

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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5.0
375 Reviews
5.0

375 Reviews

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375 Reviews of Jesse Friedman

September 22, 2023

Dealership Rating
Employee Rating

Excellent service! The trade-in was smooth, ordering accessories with my service advisor of choice easy, and very easy and low-pressure interaction with the finance fol More

by gsleighter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2023

Tucson Subaru responded

Thank you so much. I really enjoyed assisting you. Can not wait to see your car with all the accessories!!!!! She is going to be beautiful!!!!! Keep in touch and let me know about all your adventures!! Thanks again, Debbie

Sep 28, 2023

Tucson Subaru responded

Thank you! ~Jennifer

Sep 30, 2023

Tucson Subaru responded

Thanks for coming back to us. I hope you enjoy your WRX. Take care, CJ

September 11, 2023

Dealership Rating
Employee Rating

Great experience! Debbie kept me informed during the whole process. Let me know all options available and was never pushy. Made everything super easy. Would defini More

by matthewnbarnum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Debbie Bravo

Sep 11, 2023

Tucson Subaru responded

Thank you for the Extraordinary review ! - Curt

Sep 11, 2023

Tucson Subaru responded

Thank you so much for your kind review. Enjoy your new Outback and keep me informed on your adventures. Debbie

September 02, 2023

Dealership Rating
Employee Rating

Very pushy service employees - don't go here unless you WANT TO PAY WAY MORE! More

by finallybbs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Ford, Jade Hilliard, Artie Gonzales, Matthew Felix Thwaits, Dyleen Chavez , Jordi Acosta, Richard Drow, Philip Gil, Scott Gregg

Sep 11, 2023

Tucson Subaru responded

Hello, my name is Scott Gregg and I am the service director at Tucson Subaru. We strive to provide an extraordinary service experience for every customer, every time. I am sorry if you do not feel that way. We feel it is our responsibility to provide every customer with the recommended needs of their vehicle and let them decide what they would or would not want to proceed with. We believe in full transparency and no pressure. If you would like to discuss this further, please contact me at sgregg@tucsonsubaru.com or call me at 520-290-4243. Thank you for your feedback and thank you for being a Tucson Subaru customer.

August 12, 2023

Dealership Rating
Employee Rating

From my first visit to today, Tucson Subaru has always been a positive experience for me. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Darla Muckley , Jordi Acosta, Diego

Aug 12, 2023

Tucson Subaru responded

Thank you for your nice review. Darla

Aug 14, 2023

Tucson Subaru responded

Thank you for the Review!

August 10, 2023

Dealership Rating
Employee Rating

Excellent dealership very clean , friendly and professional personnel. The entire process went very smoothly thanks More

by User-b05ae7686d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Joe Micoletti

Aug 10, 2023

Tucson Subaru responded

Thank you for the kind review! Joe

Aug 10, 2023

Tucson Subaru responded

Thank you for the review!!!!!!!! Traci

July 02, 2023

Dealership Rating
Employee Rating

This dealership dealt with both the recall on my car and an additional issue quickly and honestly—the whole thing cost me nothing and they didn’t up-charge. I worked with Jesse, and he was informative and k More

by gushuiskamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Tucson Subaru responded

Thank you so much!

June 25, 2023

Dealership Rating
Employee Rating

This is our third new car we’ve bought. We’re very comfortable and happy with the overall service. More

by toremland
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran, Sean Johnson , Jason Mumma

Jun 26, 2023

Tucson Subaru responded

Thank you for your repeat business! I had fun working with you again! -Sean

Jun 27, 2023

Tucson Subaru responded

Thank you! ~Jennifer

Jun 27, 2023

Tucson Subaru responded

Thank you for the kind review! JM

June 13, 2023

Dealership Rating
Employee Rating

Great service and support from Darla for the tech review and Jesse to have the paint protection product added for our new Outback. Love it! More

by Gary & Pat M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley

Jun 13, 2023

Tucson Subaru responded

Thank you for the wonderful review and welcome to the Tucson Subaru Family. Darla

June 05, 2023

Dealership Rating
Employee Rating

Ok, fine. Thank you. Subaru ok taking care of issue. I am glad. The 2023 is not as good as my 2021 though More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Felix Thwaits

Jun 15, 2023

Tucson Subaru responded

Hello, I am very sorry to hear you had a less than extraordinary experience here at Tucson Subaru. We care very deeply about all of our customers and consider them family. We definitely want to make sure you are comfortable coming here and to make sure your vehicle is operating as designed and safe and reliable for you. If you would like to discuss further or there is anything I can do, please contact me, Scott Gregg, 520-290-4243 or email sgregg@tucsonsubaru.com.

Jun 15, 2023

Jean responded

Thank you. Service manager was hands on and allocated Matt as my service advisor. Matt is very professional and treated me very well. I hope he will always be my advisor

June 03, 2023

Dealership Rating
Employee Rating

Always a pleasure to deal with the team at Tucson Subaru. They gave me fast, friendly service with a great price. More

by my3rdsubaru in2years
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2023

Tucson Subaru responded

Thank you!! ~Jennifer

Jun 05, 2023

Tucson Subaru responded

The pleasure is always mine, assisting you and your family with your vehicles is fun, Thanks again, Jack

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