Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 7

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

March 05, 2026

Dealership Rating
Employee Rating

Very efficient drop off and pick up. Jessica was helpful and explained everything well. Work was done well. More

by Commuter
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 05, 2026

Smythe Volvo Cars responded

Thank you for highlighting the efficient drop off and pick up for your Volvo. We’re glad Jessica’s clear explanations were helpful and that the service met your expectations. We look forward to serving you again. Enjoy!

March 04, 2026

Dealership Rating
Employee Rating

Extremely professional, courteous and putting the customer first. I have leased from the same dealership in the past. The current team is unlatched in customer service. Went out of their way and made More

by Amitrg_2
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 05, 2026

Smythe Volvo Cars responded

Thank you for highlighting our professional and courteous approach. We appreciate your continued loyalty and are thrilled that Jessica and our team made your Volvo service seamless. We look forward to assisting you again soon. Enjoy!

March 03, 2026

Dealership Rating
Employee Rating

The experience was wonderful. They were professional, friendly and timely. Jessica communicated every step of the way. More

by MAROCHA65
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 05, 2026

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that Jessica and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

Mar 03, 2026

MAROCHA65 responded

Great experience.

March 03, 2026

Dealership Rating
Employee Rating

It was so a wonderful experience from beginning to end, will definitely refer more clients. More

by ABVYGABY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 03, 2026

Smythe Volvo Cars responded

Thank you for sharing your feedback on your Volvo XC40 service. We’re delighted the experience was wonderful from start to finish and appreciate you referring more clients. We look forward to serving you again soon. Enjoy!

February 28, 2026

Dealership Rating
Employee Rating

My experience was very positive. They were efficient, friendly and easy to communicate with My experience was very positive. They were efficient, friendly and easy to communicate wit More

by DAG333
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 01, 2026

Smythe Volvo Cars responded

We’re delighted our Volvo service team was efficient, friendly, and kept you informed via text and call. Thank you for sharing your experience. We look forward to assisting you again. Enjoy!

February 28, 2026

Dealership Rating
Employee Rating

Friendly, on time, reassuring- provides peace of mind I appreciate the ongoing updates when my car is in for service More

by apgordon5
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 02, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again at Smythe Volvo Cars! Enjoy!

Feb 28, 2026

apgordon5 responded

Excellent service. Very friendly.

February 26, 2026

Dealership Rating
Employee Rating

Jessica was very professional all ways had a smile, she was really welcoming and explained everything clearly what was going on with my car and with the help of a technician to break it down! Thank you More

by funkthefunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jessica and the team. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

February 24, 2026

Dealership Rating
Employee Rating

Excellent service. Perfect Accommodating, professional and the work is a step above. The whole experience is like nothing I've encountered More

by TEAL1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Feb 25, 2026

Smythe Volvo Cars responded

Thank you for letting us know how well your Volvo XC40 service went. Jessica and our team are pleased to hear our accommodating and professional approach made your experience exceptional. We look forward to the opportunity to serve you again. Enjoy!

February 21, 2026

Dealership Rating
Employee Rating

Very professional and easy I was helped very promptly upon arrival. And from that point on I was treated very professionally which really enhanced my experience! More

by Mgonnella
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Feb 22, 2026

Smythe Volvo Cars responded

Thank you for noting how prompt and professional our service was for your Volvo XC90. Jessica was pleased to help you, and we appreciate the opportunity to enhance your experience. We look forward to assisting you again. Enjoy!

February 21, 2026

Dealership Rating
Employee Rating

Jessica has assisted us the last two times we needed to use the Service Center. She has as amazing both times. Plus I never needed to follow up because she always kept us informed. More

by BK3434
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Feb 21, 2026

Smythe Volvo Cars responded

Hearing that Jessica made both Volvo XC90 visits seamless is fantastic. We’re glad she kept you informed so you didn’t have to follow up. We look forward to assisting with your next service. Enjoy!

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