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Jessie Beals

Overview Reviews (30) Inventory (166)

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Jessie Beals

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.2

30 Reviews

Overview Reviews (30) Inventory (166)

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

4.2

30 Reviews

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30 Reviews of Jessie Beals

August 31, 2025

Dealership Rating

Employee Rating

I considered myself as a family of Hyundai because I bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple pro bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple problem might have, on oil change, ordering parts , updated me on upcoming issues to make sure my car is good condition always and important thing the stuff are very supportive especially Brandon! I definitely recommend Hyundai company. God bless you all! More

by Herminia Bodison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brookins, Wayne Marc Cravey, Dawson Morris, Dennis Pagtakhan, Joshua Shook, Travis Richardson, Brandon Rose, Dylan Conge, Neiman Gibson Jr

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Sep 02, 2025 -

Lithia Hyundai of Anchorage responded

Herminia, your review has truly made our day! We're glad we could assist you and keep your family safe and happy through every vehicle need. Thank you for choosing Lithia Hyundai of Anchorage and for spreading the word about our hard-working team. Until next time!

August 30, 2025

Dealership Rating

Employee Rating

Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car Uber service were excellent friendly desk expert on service clean inside car More

by Deukho

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hayden Baker, Matt Angelo Jimig, Austin Carter, Dana Clendenen, Dylan Conge, Ebenie Andujar

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Sep 02, 2025 -

Lithia Hyundai of Anchorage responded

We’re delighted to hear that you received excellent customer service and that the Uber service, along with our friendly desk expert, made your visit smooth and enjoyable. It’s great to know the inside of your car was clean and well taken care of. We truly appreciate your kind words and look forward to seeing you again down the road!

December 31, 2024

Dealership Rating

Employee Rating

Appreciate the business here ! ! Friendly greetings, and exchange. Professional attitude and effort. Always a good morning to exchange business for automobile help !!!! ! Friendly greetings, and exchange. Professional attitude and effort. Always a good morning to exchange business for automobile help !!!! More

by wrgwayholbrook

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes, Elizabeth Strickland , Reception- Brandon and his co-worker of whom I didn’t get a name !! All good spirits !!

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Jan 02, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lithia Hyundai of Anchorage provided a friendly and professional experience. We look forward to assisting you with your automotive needs in the future!

December 18, 2024

Dealership Rating

Employee Rating

Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. car and even filled up my windshield wiper fluid. More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook

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Dec 19, 2024 -

Lithia Hyundai of Anchorage responded

Sam, we're delighted to hear that you had a welcoming experience at Lithia Hyundai of Anchorage! Our team is always here to ensure your car gets the best care. Thanks for sharing your feedback!

October 09, 2024

Dealership Rating

Employee Rating

I was pleased with both Blake and Lithia of Anchorage for the way the interaction went. the way the interaction went. More

by VLAS_7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase , Jason HESS

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Oct 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We're glad to hear that you had a positive interaction with Blake and the team at Lithia Hyundai of Anchorage. Your satisfaction is important to us, and we look forward to serving you again in the future!

October 05, 2024

Dealership Rating

Employee Rating

It is hard to get an apt and the service has gone downhill. We have used this deal for service go over 15 years and the last 4 service has not been good. I look for other options before going back to downhill. We have used this deal for service go over 15 years and the last 4 service has not been good. I look for other options before going back to the dealer. Great cars, we have 4 but service is poor. More

by DS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kevins Mercedes, Brendon Gardnew , Jason HESS

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Oct 08, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback. It's concerning to hear about the decline in service quality after so many years of loyalty, and we apologize for any inconvenience this has caused. We value your continued trust in our vehicles and would like to address these issues directly with you. Please feel free to reach out at your convenience so we can work towards a solution together. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

October 02, 2024

Dealership Rating

Employee Rating

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. text and keeping customers updated on what’s going on. More

by Mmease

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Matthew Dean

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Oct 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

Oct 03, 2024 -

Lithia Hyundai of Anchorage responded

May 25, 2024

Dealership Rating

Employee Rating

The service was excellent and the gentleman were very kind and helpful. I would highly recommend this dealership for anyone needing an oil change. kind and helpful. I would highly recommend this dealership for anyone needing an oil change. More

by Luisa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Luisa! We're delighted to hear that you received excellent service at Lithia Hyundai of Anchorage. Our team strives to provide top-notch assistance, and we're thrilled to hear that the gentlemen were kind and helpful during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership. If you ever need anything else, feel free to reach out.

May 17, 2024

Dealership Rating

Employee Rating

I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid when I can do it for half the money and a quarter of the time, and at least have a beer in hand. The people we very nice and professional. More

by cammeron.hull

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook

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May 22, 2024 -

Lithia Hyundai of Anchorage responded

Hi Cammeron, Our team would like to thank you for allowing us to serve you, as we appreciate your business. We regret that you experienced an extended wait time, and would like the opportunity to discuss this with you further. Please reach out to me at your convenience. We hope to have the opportunity to serve you again. Moises Gonzalez - Service Manager - 907-762-5752

April 29, 2024

Dealership Rating

Employee Rating

Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone Your service dept. won't answer the phone More

by NEILANDGAYLE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Schmidt, Christian Diaz

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May 01, 2024 -

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the difficulty you're experiencing in reaching our service department, Neil. It's important to us that we're accessible to our customers and able to assist with any concerns or inquiries they may have. I'll ensure that your feedback is shared with the appropriate team so that we can address this issue promptly. In the meantime, please reach out to me directly through the number below, if you'd like to discuss your experience further or if there's anything specific you need assistance with. We value your feedback and appreciate your patience. Best, Moises Gonzalez - Service Manager - 907-762-5752

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