Jim Elgin | Page 5

I've always had a nice experience with the Toyota direct. All staff members are very polite and very friendly. All staff members are very polite and very friendly. More

by jamesmdougherty65 Verified Customer Verified Customer

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Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More

by lsherri39 Verified Customer Verified Customer

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin Verified Customer Verified Customer

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I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More

by BLU287 Verified Customer Verified Customer

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Mindy helped me and told me what was wrong and what was recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care. The first thing she did was to read what Jim had put in my record the last time I saw him and he was on target. She did listen to me and made me feel like she was interested in my problems. I do miss Jim. I would like to send him a gift if I had his address because he was nice and attentive to this old lady. Could you give me his address or if I brought a gift card for him, would he get. I like that Toyota is not far from where I live I would have made it if it was further away. More

by mmulbrich Verified Customer Verified Customer

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Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. taken care of while you wait on your vehicle. More

by trmcday Verified Customer Verified Customer

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Never disappoints to provide top notch service to keep vehicles running at their best and corrects only what needs done vehicles running at their best and corrects only what needs done More

by 84vf700 Verified Customer Verified Customer

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Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. No gimmicks as well as polite and Courteous as possible. I will be back. More

by cordleadam Verified Customer Verified Customer

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Lately, the service has been mediocre. Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided agai Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided against it for now. Then I went for an oil change and tire rotation. I was told I would pay 88.00 plus tax. When I checked out, it was a total of 108. And some change. What in the world! The live young man, told me it was because of the extra materials they used for everything. I'm not against paying for it but I was told 88.00 plus tax. I didn't know toyota had hidden fees. I was so upset, I left. Once I got in the car the maintenance required soon message came up. Also, no MPI was done at all. Ugh! More

by ev87 Verified Customer Verified Customer

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Everything was good as usual. Long time customer so that speaks for itself. First class Long time customer so that speaks for itself. First class More

by swslls Verified Customer Verified Customer

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