Jim Porzio
Jim Porzio at South Oak Dodge Chrysler Jeep
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Jim Porzio

Service Advisor

South Oak Dodge Chrysler Jeep

4550 W. Lincoln Hwy
Matteson, IL 60443

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2 Reviews
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2 Reviews

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2 Reviews of Jim Porzio

March 30, 2024

Dealership Rating
Employee Rating

The service department is trash! Don’t trust them with your car. . The staff are extremely unprofessional and they will hold your and do nothing. Never ever again. After 10 days of m More

by South Oak Dodge Never again KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2024

South Oak Dodge Chrysler Jeep responded

Our apologies for the miscommunication KB. When you told us that you were coming to pick up the vehicle we stopped working on it.

Apr 02, 2024

South Oak Dodge Never again KB responded

Again, you are having a problem with miscommunication. Your staff called and suggested that I give Dodge Oak one more chance to complete the work, so I did, and it NEVER happened. I never received a follow up call and no work was done on the car. THAT is a fact, and you are still making excuses for really poor customer service and failed communication. IF YOU SPENT HALF AS MUCH TIME PERFORMING THE WORK, AS YOU DO MAKING EXCUSES, my car might have been addressed. ** Don’t use these services. You have been warned.

September 30, 2021

Dealership Rating
Employee Rating

He helped me find my dream car and had great service skills and taught me how to use my new Jeep. More

by Jawan.larkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

South Oak Dodge Chrysler Jeep responded

Congratulations on your dream car Jawan! Welcome to the South Oak Family! We appreciate working with you!

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