Jim Smith
Jim Smith at Bob Rohrman Schaumburg Kia

Jim Smith | Page 2

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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24 Reviews
not yet
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24 Reviews

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24 Reviews of Jim Smith

May 25, 2022

Dealership Rating
Employee Rating

Jim Smith was a pleasure to work with- he was very responsive and continued to update me on the status of our car delivery. More

by LISSACOLBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Bob Rohrman Schaumburg Kia responded

Hi Lissa - We love to hear that Jim made your experience five-star worthy. Thank you for trusting Bob Rohrman Schaumburg Kia with your business and posting a great review! We wish you safe driving.

May 03, 2022

Dealership Rating
Employee Rating

All the employees I’ve worked with have been spectacular, especially Jim from sales and now service manager More

by LOWFAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson

May 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jim and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

April 06, 2022

Dealership Rating
Employee Rating

Dealership was smooth and efficient to work with. Jim was friendly and pleasant to work with. More

by ASADTARIQ89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Longobardi

Apr 06, 2022

Bob Rohrman Schaumburg Kia responded

It's excellent to hear how satisfied you are with your purchase experience! Jim and the Bob Rohrman Schaumburg Kia team are proud to provide professional and efficient service, and we hope you're loving every mile in your new ride so far!

March 22, 2022

Dealership Rating
Employee Rating

Had a great experience with Bob Rohrman Kia of Schaumburg. My deal was great and I absolutely love my new car. Our sales associate was very helpful. More

by JOHN.T.DARNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Aranda, Gabriel Biggs, Nic DeSanti, Ruben Dortch, Ethan Figueroa, Steve Heinze, Kristina Horemis, Michael Mallory, Aldo Rodriquez

Mar 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you so much for choosing Bob Rohrman Schaumburg Kia! Congrats on your new purchase, John, and let us know if we can be of any more assistance!

March 13, 2022

Dealership Rating

Bob Rohrrrrrman's Kia on 1100 E Golf Rd in Schaumburg is AWESOME. I found an amazing 2022 Kia Soul and got a spectacular deal on it too. The place was clean and the staff were great. If you're looking to bu More

by MESSIAJESUSLORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Mitchell, Ricky Perez, Tiffany Tremmel, Kamarie Jones, Daina Barthel, Christian Medina, Todd Pruitt, Fil Principato, Isaac Hidder, Scott Stephansen , Bianca Alverio, Mark Anderson, Juan Aranda, Ryan Augustine, Gabriel Biggs, Larry Breitman, Bill Brennan, Nic DeSanti, Ruben Dortch, Ethan Figueroa, Steve Heinze, Brenda Hernandez, Kristina Horemis, Jordan Klein, Anthony Longobardi, Michael Mallory, James Meiners, Matthew Pavone, Mike Raith, Jeanna Rice, MarK Robles, Aldo Rodriquez, Patricia Villa, Dan

Mar 14, 2022

Bob Rohrman Schaumburg Kia responded

We're glad you had a fantastic car-buying experience and got an even better deal! Thank you for the terrific review and for taking your business to Bob Rohrman Schaumburg Kia - we hope the new 2022 Kia Soul exceeds your expectations! Safe travels, and enjoy!

February 27, 2022

Dealership Rating
Employee Rating

Jim Smith was excellent, honest and very knowledgeable, everything went fast and smooth. Great customer service!!! More

by AVESCO08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Ryan Augustine

Feb 27, 2022

Bob Rohrman Schaumburg Kia responded

Delivering a straightforward and seamless purchase experience is always the goal, and we're so happy to hear we succeeded. Jim and the Bob Rohrman Schaumburg Kia team thank you for supporting us with a great review, and we wish you safe and smooth travels on the road ahead!

February 05, 2022

Dealership Rating
Employee Rating

Went inside to purchase a vehicle with my wife and 10 month old baby. I already have a vehicle that was purchased from here and that’s why I came back. Waited 15 minutes in the showroom with all types of More

by LAZAROVEGA23
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kamarie Jones , Larry Breitman, Bill Brennan, Michael Delaney, Nic DeSanti, Ruben Dortch, Steve Heinze, Jordan Klein, Aldo Rodriquez, Any employee that was working at the time I spent there waiting for nobody to a knowledge me

Feb 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

Feb 09, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

January 18, 2022

Dealership Rating
Employee Rating

Very professional and a easy process. I will definitely recommend to family and friends…I am Very happy!!! More

by brianscity
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez , Anthony Longobardi

Jan 19, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

January 05, 2022

Dealership Rating
Employee Rating

If I could give them a Zero stars I would. Sales Manager Lead Bill Mitchell is a complete xxxxx. That's about the nicest thing I can say about him. My complaint to the general manager of this location have More

by DeDietrich
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Mitchell, Daina Barthel , Anthony Longobardi

Dec 24, 2021

DeDietrich responded

I suggest you fire Bill Mitchell. Bob(rest his sole) would never have put up with this jerk.

January 05, 2022

Dealership Rating
Employee Rating

Salesman Jim was really knowledgeable and great to work with. The Seltos is a really good vehicle. More

by RHINAG73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Mark Anderson

Jan 05, 2022

Bob Rohrman Schaumburg Kia responded

Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jim, and it was a pleasure having you at the dealership. We appreciate your review!

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