Joe Cleaver | Page 10

“Had a fantastic experience at Ferman BMW! The salesperson was knowledgeable, attentive, and made the entire process smooth and enjoyable. Highly recommend for top-notch service! ⭐⭐⭐⭐⭐” The salesperson was knowledgeable, attentive, and made the entire process smooth and enjoyable. Highly recommend for top-notch service! ⭐⭐⭐⭐⭐” More

by cschoeppler Verified Customer Verified Customer

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They all pretend to be nice wasn’t allowed to drive the car before I bought it salesperson couldn’t drive a stick ask if I could was told no salesperson broke the fuel gauge said oh I broke this filling it car before I bought it salesperson couldn’t drive a stick ask if I could was told no salesperson broke the fuel gauge said oh I broke this filling it up sorry has issues with the clutch was told to fix it myself I don’t recommend this place at all now they won’t return phone calls very rude disrespectful oh if you have any issues contact us before leaving the review well we contacted you every day for four days all they car about is the money not the customer they said we get a full detail they barely washed the car. It was awful. Didn’t vacuum the inside wipe seats down dash nothing whoever washed it didn’t. Care at all I paid a lot of money on this car just to get crapped ok like this they didn’t even offer for us to bring it back and make it right nothing then was offered an extended warranty told me I had to pay it all at once in cash that wasn’t true went to dodge and got the same warranty with payments More

by hulkstang7377 Verified Customer Verified Customer

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You must sign a document that says you wont say anything negative about them online, so probably why you don't see many negative reviews. They live up to the stereotype & reputation that car dealerships hav negative about them online, so probably why you don't see many negative reviews. They live up to the stereotype & reputation that car dealerships have, so kudos to them on that regard. Terrible communication. Sold me a brand new car with a scratch on the roof and stains on the seat and will not resolve . Will have you run around and get several quotes, only to stop all communication with you. Tire and wheel package is also a scam, do not replace dented/bent rims if they still hold air. Once you buy a car, they are not interested in making anything right. Everyone tries to pass the responsibility on to others, to avoid any accountability. More

by tbates32816 Verified Customer Verified Customer

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Gary was incredibly patient with me I contacted him about a month prior to purchasing, at no time did I feel any pressure to buy. They got me in a price point where I was satisfied and I obviously love the c a month prior to purchasing, at no time did I feel any pressure to buy. They got me in a price point where I was satisfied and I obviously love the car. This is my 3rd vehicle from this dealership all have been great experiences. More

by Ricky Haskins Verified Customer Verified Customer

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Everything was great. All was delivered on time and under budget. I was surprised how good looking and tall Bob was! All was delivered on time and under budget. I was surprised how good looking and tall Bob was! More

by Rex Verified Customer Verified Customer

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Excellent service as usual from start to finish, Ferman service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. More

by PHILGRT42 Verified Customer Verified Customer

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Been doing business with them for a while, even if I moved out of town will still remain faithful to these Company moved out of town will still remain faithful to these Company More

by Maggie Verified Customer Verified Customer

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This was a on-line purchase. Mary (and Josh) answered all our questions and were great to work with. Mary (and Josh) answered all our questions and were great to work with. More

by glenn.okoniewski Verified Customer Verified Customer

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Easy discussions online prior to arrival. Expedited entire process. Couldn't have been easier or more efficient. Sincerely appreciate all involved. Rosy and Brian and Doug and Joe were fantas Expedited entire process. Couldn't have been easier or more efficient. Sincerely appreciate all involved. Rosy and Brian and Doug and Joe were fantastic to deal with and very accommodating. Rosy went above and beyond throughout the process. Nick as always, a superstar in service. Been a repeat customer 4 times! Keep up the great work!! More

by jmele0 Verified Customer Verified Customer

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The entire staff at Ferman BMW was fantastic! ! I’m very happy with the whole buying experience. I went in for service, found a great upgrade option, and came out with a new car. They really went ! I’m very happy with the whole buying experience. I went in for service, found a great upgrade option, and came out with a new car. They really went above and beyond to make sure I was happy with my purchase; they were friendly, but most importantly very professional and I’ll be happy to recommend this dealer to friends and family. More

by j.chaplin Verified Customer Verified Customer

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