Joe Cleaver | Page 42

Efficiency It was fast and efficient. l’d call ahead because was late because the heavy traffic was holding me ... They understand the situation and made arran It was fast and efficient. l’d call ahead because was late because the heavy traffic was holding me ... They understand the situation and made arrangements to keep my appointment fir the same day just moving it one hour up. Thank you More

by teco54 Verified Customer Verified Customer

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Great people and Excellent customer service. I’m very happy with my experience with Ferman. This is my second car from them. They always treated me with respect and helped with all my requests, q I’m very happy with my experience with Ferman. This is my second car from them. They always treated me with respect and helped with all my requests, questions and service. I will always come back. More

by mandarumman Verified Customer Verified Customer

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Great service and Value The process was seamless and fast. All personnel was polite and courteous, they treated me as a member of the family before even concluding my purchas The process was seamless and fast. All personnel was polite and courteous, they treated me as a member of the family before even concluding my purchase. Alex was great to work with and took care of a small issue even after the purchase was completed. I highly recommend Ferman. More

by vickyanglo Verified Customer Verified Customer

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Highly recommend We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales Manager Karl Alvarez. They are two of the very best! More

by Deet10 Verified Customer Verified Customer

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Ferman BMW continues to rank highest I have been a customer of Ferman BMW and VOLVO for many years. They have always exceeded my expectations for both sales and service. I have the utmost I have been a customer of Ferman BMW and VOLVO for many years. They have always exceeded my expectations for both sales and service. I have the utmost confidence in their service department. More

by tomduncan Verified Customer Verified Customer

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Fantastic Team, Matt Is The MAN If you’re looking for a vehicle (specifically a Mini) I’d highly recommend you work with Matt Speedy on the Mini Cooper side. I originally came in on If you’re looking for a vehicle (specifically a Mini) I’d highly recommend you work with Matt Speedy on the Mini Cooper side. I originally came in on a Sunday and after looking at a handful of cars, Matt had everything lined up for me to come back the next day to pick up my new car. He even sent a courtesy car to come pick us and bring us to the dealership. The team at Ferman BMW & Mini were all extremely nice and took great care of us. Highly, highly recommend coming here. More

by brown.jaelen Verified Customer Verified Customer

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We love our "new" BMW. Even though our car is a CPO - it feels like new to us. Our sales associate, Steve Venden, made the whole process run along smoothly - although it tak Even though our car is a CPO - it feels like new to us. Our sales associate, Steve Venden, made the whole process run along smoothly - although it takes a lot of paper, signatures and time - we turned in a lease car and purchased the beautiful 2017 4 Series BMW we wanted. We will be loyal Ferman customers for a long time. More

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Friendly, very helpful service I spoke with Joe and David and they were extremely helpful and got me the car that I wanted, at a price that I was comfortable paying. Thank you guys I spoke with Joe and David and they were extremely helpful and got me the car that I wanted, at a price that I was comfortable paying. Thank you guys so much! I love my new car. More

by taylorwilliams419 Verified Customer Verified Customer

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Excellent service I brought my 528i on for service and was greeted promptly. Everyone went above and beyond to make sure were satisfied. They were quick and everything I brought my 528i on for service and was greeted promptly. Everyone went above and beyond to make sure were satisfied. They were quick and everything was taken care of to meet my expectations. Very relaxing waiting area and great coffee. More

by joeyl2050 Verified Customer Verified Customer

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Service review Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncerta Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncertain that the problem was definitively address. More

by JZ Verified Customer Verified Customer

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