John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 3

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

November 21, 2025

Dealership Rating
Employee Rating

Very friendly, very courteous let me know what's going on very soon after I drop it off. Gives me options. More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 25, 2025

BMW of Westlake responded

Allen, we are very happy we could provide you with a positive experience!

November 18, 2025

Dealership Rating
Employee Rating

Had my tire replaced, Corey was quick to order and take care of the issue . Great service and great team as always. More

by MARCELO.ORCHON
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 20, 2025

BMW of Westlake responded

Marcelo, we are glad we could help!

November 11, 2025

Dealership Rating
Employee Rating

Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 14, 2025

BMW of Westlake responded

Nicck, we are happy to hear you had such a positive experience with our team!

November 07, 2025

Dealership Rating
Employee Rating

Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 04, 2025

Dealership Rating
Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 06, 2025

BMW of Westlake responded

Hi Allen, thank you so much for your positive comments about BMW of Westlake!

October 29, 2025

Dealership Rating
Employee Rating

The dealership always does excellent work. Beautiful showroom. This is why I always get my cars serviced here. More

by xjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

BMW of Westlake responded

We really appreciate your feedback!

October 25, 2025

Dealership Rating
Employee Rating

Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 24, 2025

Dealership Rating
Employee Rating

Prompt attention. Reasonable explanation of charges. Work done on time. Provided transportation to work. Courteous and professional. More

by ANNA.NAGARAJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Anna, thank you for your kind words and this wonderful review!

October 20, 2025

Dealership Rating
Employee Rating

As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Oct 23, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 16, 2025

Dealership Rating
Employee Rating

Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

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