John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 3

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
358 Reviews
4.8

358 Reviews

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358 Reviews of John Cordell

January 12, 2026

Dealership Rating
Employee Rating

Everyone is very courteous, knowledgeable and helpful -- I always look forward to my next visit! More

by BRITTAINY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Jan 14, 2026

BMW of Westlake responded

Brittainy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 07, 2026

Dealership Rating
Employee Rating

4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

December 17, 2025

Dealership Rating
Employee Rating

The service is great. The people are great. Service I can trust. They have been very helpful. If you have a bmw this is the place for service! More

by ZAUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 20, 2025

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

November 25, 2025

Dealership Rating
Employee Rating

Great service and great staff, I can’t recommend them enough. They were very accommodating More

by JOEQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 27, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2025

Dealership Rating
Employee Rating

Cory and the dealership were great to work with and I will definitely be returning for future needs. More

by DANIELJTHOMPSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 27, 2025

BMW of Westlake responded

Hi Daniel, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 21, 2025

Dealership Rating
Employee Rating

Very friendly, very courteous let me know what's going on very soon after I drop it off. Gives me options. More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 25, 2025

BMW of Westlake responded

Allen, we are very happy we could provide you with a positive experience!

November 18, 2025

Dealership Rating
Employee Rating

Had my tire replaced, Corey was quick to order and take care of the issue . Great service and great team as always. More

by MARCELO.ORCHON
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 20, 2025

BMW of Westlake responded

Marcelo, we are glad we could help!

November 11, 2025

Dealership Rating
Employee Rating

Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 14, 2025

BMW of Westlake responded

Nicck, we are happy to hear you had such a positive experience with our team!

November 07, 2025

Dealership Rating
Employee Rating

Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

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